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Reputation management stories

Sphere launches GEO platform to manage AI-driven online profiles
Marketing Technologies

Sphere launches GEO platform to manage AI-driven online profiles

Sphere has launched a GEO platform enabling real-time control of personal and business AI profiles across major language models like GPT-5 and Gemini.

By Kaleah Salmon • 4 min read • Tue, 16th Sep 2025

Global Stories

Reputation management stories

How to fix your data centre's credibility problem
Digital Transformation

How to fix your data centre's credibility problem

Data centres can't PR their way out of scrutiny; only clear, consistent brands will rebuild trust in power-hungry infrastructure.

By Imogen Ley-Clowes • 4 min read • Mon, 12th Jan 2026
AI propels 2026 growth plans for small firms in ANZ
Data Analytics

AI propels 2026 growth plans for small firms in ANZ

Small firms across Australia and New Zealand turn to AI to sharpen 2026 growth, boost service standards and tackle persistent staff shortages.

By Shannon Williams • 5 min read • Wed, 24th Dec 2025
Gartner maps six key trends reshaping IT operations by 2026
Data Protection

Gartner maps six key trends reshaping IT operations by 2026

Gartner says six trends from hybrid computing to geopatriation will redefine IT infrastructure, operations and risk planning by 2026.

By Sean Mitchell • 5 min read • Mon, 15th Dec 2025
Thryv launches AI marketing tool to boost home service growth
Customer Relationship Management

Thryv launches AI marketing tool to boost home service growth

Thryv has launched an AI marketing tool in Australia and New Zealand to help home service businesses automate sales and boost their online presence.

By Sean Mitchell • 3 min read • Wed, 3rd Dec 2025
Wayvia unveils AI-powered Prowl platform for real-time price control
Artificial Intelligence

Wayvia unveils AI-powered Prowl platform for real-time price control

Wayvia launches AI-powered Prowl platform to monitor and enforce real-time pricing, protecting brands' margins amid volatile retail conditions.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Hivekind AI launches PR Agent to streamline B2B media relations
Marketing Technologies

Hivekind AI launches PR Agent to streamline B2B media relations

Hivekind AI launches PR Agent, an autonomous digital worker helping B2B tech firms enhance media relations with real-time communication intelligence.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025
Bitsight unveils AI tool to combat phishing & brand threats
Phishing

Bitsight unveils AI tool to combat phishing & brand threats

Bitsight launches Brand Intelligence, an AI tool to detect and swiftly tackle phishing and brand threats targeting companies and executives.

By Catherine Knowles • 3 min read • Thu, 16th Oct 2025
Beyond Google: When AI tells your story - A crisis recovery roadmap for C-suite & boards
Breach Prevention

Beyond Google: When AI tells your story - A crisis recovery roadmap for C-suite & boards

C-suite leaders must now manage reputations shaped by AI narratives from ChatGPT and others, facing both misinformation and unavoidable truths.

By Dwayne Alexander • 8 min read • Fri, 3rd Oct 2025
Norton adds dark web & social media alerts for small firms
Data Protection

Norton adds dark web & social media alerts for small firms

Norton has enhanced its Small Business service with Dark Web and Social Media Monitoring to help firms counter rising cyber threats in 2025.

By Sean Mitchell • 4 min read • Fri, 5th Sep 2025
LegitScript unveils automated KYB checks to boost onboarding
Fintech

LegitScript unveils automated KYB checks to boost onboarding

LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.

By Catherine Knowles • 3 min read • Thu, 28th Aug 2025
InMoment launches AI tool to automate responses in APAC reviews
Customer Experience

InMoment launches AI tool to automate responses in APAC reviews

InMoment has launched AI Auto Responding in APAC, automating personalised customer review responses to ease workloads for multi-location businesses.

By Shannon Williams • 3 min read • Thu, 14th Aug 2025
Fire on the Hill unveils GEO service to boost AI brand visibility
Digital Transformation

Fire on the Hill unveils GEO service to boost AI brand visibility

Fire on the Hill launches GEO service to help brands shape and track their presence in AI-generated search results, boosting visibility and trust.

By Sean Mitchell • 4 min read • Tue, 29th Jul 2025

Stories from Other Regions

Reputation management stories

Demand Spring & Brandlight partner on AI search visibility
Data Analytics

Demand Spring & Brandlight partner on AI search visibility

The two firms launch a joint AI search visibility service to help B2B brands shape how LLMs describe and surface them as people switch away from search engines.

By Jake MacAndrew • 3 min read • Fri, 12th Dec 2025
Visibility in the age of AI: How to make your brand appear in AI search
Marketing Technologies

Visibility in the age of AI: How to make your brand appear in AI search

In the AI era, brand visibility hinges on a consistent digital footprint and trusted mentions, reshaping marketing into a strategic investment for lasting influence.

By Aleksandra Phelan • 3 min read • Sat, 22nd Nov 2025
UK firms push for Chief Trust Officer amid AI & cyber risks
Data Protection

UK firms push for Chief Trust Officer amid AI & cyber risks

UK firms overwhelmingly back creating Chief Trust Officer roles to tackle rising AI, data privacy, and cybersecurity risks, a new study shows.

By Shannon Williams • 4 min read • Thu, 25th Sep 2025
Why retailers need to prepare for a rise in AI-generated complaints
Digital Transformation

Why retailers need to prepare for a rise in AI-generated complaints

AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.

By Mark Devlin • 9 min read • Thu, 4th Sep 2025