Bank of America adds AI to EricaAssist for faster calls
about 3 hours agoCall-centre staff at the bank are handling enquiries nearly a minute faster as new generative AI prompts cut call times and speed up guidance.
American stories
Komodor adds AI memory to its site reliability platform
Operations teams can now feed earlier incidents into Komodor's AI agent, helping it avoid repeat mistakes in complex cloud-native systems.
Samsung launches first US credit card with rewards
Customers can earn higher cashback on Samsung purchases as the Galaxy Card ties spending more closely to the company's wallet and retail apps.
BlackGirlsHack swaps SquadCon for support-focused edition
Cybersecurity jobseekers will get scholarships, free training and recruiter access as BlackGirlsHack redirects conference funds to direct support.
Eltropy summit to gather credit union leaders in Monterey
More than 90 credit union and community bank executives will discuss economy, AI and growth at Eltropy's invitation-only summit in Monterey.
Scrum.org adds self-paced course on estimation & planning
The new course aims to help Scrum teams make more realistic forecasts and manage delivery risk as changing requirements disrupt plans.
Plaud lands Best Buy stores push for AI note devices
The rollout could help Plaud win buyers who want to test wearable AI note devices before buying, as it moves beyond online sales.
Editor Interviews
Conversations with technology leaders, founders and operators.
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
This month
Check Point Technologies: On vigilance, Mythos and beyond
AI-driven vulnerability scanning is forcing firms to rethink complacency as Check Point says existing defences still help against Mythos.
Last month
Exclusive: How Adobe showcases its innovation engine
Ideas from across Adobe are vetted live at Summit, and some have gone on to become products after further testing and hardening.
Tue, 21st Apr 2026
Diligence the watchword as oversight lags AI governance
Most boards are using AI for routine tasks, but only 3% have woven it into risk oversight, leaving organisations exposed to fresh hazards.
Fri, 27th Mar 2026
Expert Opinions
More opinions →
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Retailers risk losing loyalty when AI acts on fragmented data, as shoppers now expect instant, relevant responses to every signal.
3 days ago
Circular manufacturing is an imperative: Sustainability through modularity
Manufacturers can cut waste and extend equipment life by designing automation lines to be reconfigured, not scrapped, as demand shifts.
7 days ago
Personalization, privacy, and the question of identity
Consumers may feel watched rather than served as brands collect more personal data for targeting, inclusion, and fraud prevention.
16 days ago
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI ...
16 days ago
The case for purpose-built AI in a frontier model world
22 days ago
5 Tips to Align Your Data Strategy with AI
23 days ago
Beyond Prompt Engineering: Why Trust Engineering Is the Next AI ...
28 days ago
Latest News
More news →
Direct One installs Ricoh printer for mail campaigns
The upgrade boosts capacity for personalised mail as marketers demand faster turnaround, tighter tracking and stronger links to digital channels.
Vetric finds 150 TikTok counterfeit rings targeting luxury
The findings suggest luxury brands face an industrial counterfeit trade on TikTok, with 4,904 suspect videos drawing more than 2.2 million views.
HireQuotient integrates recruiting software with Paylocity
Mid-market employers in labour-intensive sectors could cut hiring times and keep more recruiting work in one workflow through the new link.
Miami stadium gets Blackline air monitors for World Cup
Live gas readings will help commanders spot hazards quickly at Miami's World Cup stadium, where crowds may reach one million.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of technology news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Owen McCarthy
Reviewer
Owen McCarthy has had a long love affair with all things technical since the dawn of the computer age. A child of the 1960’s, he agrees with legendary author, Douglas Adams, that digital watches were a pretty neat idea. By the 1980’s Owen was learning how to code using C and by the turn of the century, he was teaching HTML to enthusiastic youngsters. These days, Owen can be found pestering editors for new technology to review on an annoyingly regular basis. In his spare time, he rides motorcycles of the three-wheeled variety, studies theology, aqua-jogs, and works hard to honour his late wife’s request to live a joy-filled life.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing for Techday for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Analyst Insights
Industry research and analysis from leading firms.
CFOs widen remit as firms seek broader finance chiefs
Broader finance roles are making CFO pay and hiring harder to benchmark, with many chief financial officers now overseeing operations, IT and HR.
3 days ago
Netchex launches AI HR teammates for deskless workers
Frontline employers could cut payroll errors and admin time as the early access rollout targets hotels, clinics and other deskless workplaces.
4 days ago
Microsoft launches AI sales & service tools in Copilot
Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.
Last week
Ricoh named Leader in IDC mailroom solutions review
The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.
This month