returns experience drives online shoppers away, study finds
about 18 hours agoPoor returns experiences are pushing 92% of shoppers away, while most also check refund windows before buying, Reveni's study found.
American stories
TuneIn strikes in-car audio deal with iM Media Labs
Drivers using iM Media Hub will get direct access to TuneIn's live sports, news and podcasts without phone mirroring.
PointsKash secures USD $100 million Hawk funding plan
Expansion of PointsKash's kiosk and payments network will hinge on meeting milestones to unlock a further USD $65 million from Hawk Capital Advisors.
Channelscaler launches partner performance benchmark
Channel chiefs get a new yardstick as anonymised data from 30,000 partners shows deal registration can lift pipeline and closed revenue.
Masttro launches cash projection hub for closed-end funds
Family offices with heavy private market holdings could get earlier warning of liquidity squeezes as Masttro automates closed-end fund cash-flow forecasts.
Coinbase adds AI agent & USDT payments for merchants
Merchants can now take automated purchases and USDT, as Coinbase widens its business payments tools to more than 5,000 companies.
Findustry AI adds chargeback automation to Maverick
Merchants on Maverick's platform can now contest disputes faster as Findustry AI's Chargeback Agent automates evidence gathering and submissions.
Editor Interviews
Conversations with technology leaders, founders and operators.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
This month
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Last month
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Last month
Check Point Technologies: On vigilance, Mythos and beyond
AI-driven vulnerability scanning is forcing firms to rethink complacency as Check Point says existing defences still help against Mythos.
Tue, 2nd Jun 2026
Expert Opinions
More opinions →
Customer data integration: A data quality checklist
Poor data quality can make integrated customer records unreliable, driving wasted spend, compliance risk and manual correction work.
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Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Retailers risk losing loyalty when AI acts on fragmented data, as shoppers now expect instant, relevant responses to every signal.
28 days ago
Circular manufacturing is an imperative: Sustainability through modularity
Manufacturers can cut waste and extend equipment life by designing automation lines to be reconfigured, not scrapped, as demand shifts.
about 1 month ago
Personalization, privacy, and the question of identity
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A Guide for Procurement Leaders: Why Building Your Own Sourcing AI ...
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The case for purpose-built AI in a frontier model world
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5 Tips to Align Your Data Strategy with AI
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Latest News
More news →
PPDS launches Philips Unite LED 3000 Series worldwide
The lower-cost range aims to make direct view LED displays viable for more schools, offices and venues as prices remain a key barrier.
Formula E signs Sennheiser as official sound provider
Fans should get a richer race-day atmosphere as Formula E adds immersive audio across broadcasts, fan zones and hospitality areas.
OpenAI launches Ultrafast GPT-5.6 Sol for businesses
Businesses in the preview can use the model for real-time coding, support and trading tasks, with responses up to 14 times faster.
OpenAI launches Computer History in ChatGPT for macOS
The macOS desktop app now logs recent clicks and typing for selected users, raising privacy and prompt-injection concerns despite tighter controls.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Analyst Insights
Industry research and analysis from leading firms.
Coro & Keepit add backup to workspace security platform
The tie-up gives small IT teams a single console for backup and recovery, as ransomware and data extortion push resilience up the agenda.
This month
Algolia adds guardrails for fashion AI shopping tools
Fashion retailers can now curb costly AI shopping errors as Algolia adds guardrails tied to live stock, prices and business rules.
Last month
Enterprise AI buyers increase spending but demand proof
Enterprise AI purchases are facing tougher checks as 64% of buyers demand proof, slowing deals even as spending keeps rising.
Last month
CFOs widen remit as firms seek broader finance chiefs
Broader finance roles are making CFO pay and hiring harder to benchmark, with many chief financial officers now overseeing operations, IT and HR.
Last month