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Natural language processing (NLP) stories

Constructor debuts AI agent for eCommerce merchandising
DevOps

Constructor debuts AI agent for eCommerce merchandising

Constructor unveils Merchant Intelligence Agent, an AI copilot to explain, optimise and automate eCommerce search and merchandising decisions.

By Sofiah Nichole Salivio • 4 min read • Tue, 24th Mar 2026
With NetSuite Next, NetSuite seeks title of the top AI cloud ERP
DevOps

With NetSuite Next, NetSuite seeks title of the top AI cloud ERP

NetSuite unveils NetSuite Next AI assistant and tools in ANZ push, staking claim to the emerging #1 AI cloud ERP crown.

By Sholto Macpherson • 5 min read • Tue, 24th Mar 2026
Adapting to change: How SEO specialists can leverage Google's generative AI update
Digital Transformation

Adapting to change: How SEO specialists can leverage Google's generative AI update

Google's generative AI update pushes SEO into a new era, forcing specialists to prioritise intent, E-E-A-T and NLP over rankings alone.

By Haekal Aditya • 7 min read • Fri, 20th Mar 2026
Qualtrics boosts CX suite with new AI & automation tools
Unified Communications

Qualtrics boosts CX suite with new AI & automation tools

Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.

By Shannon Williams • 5 min read • Thu, 19th Mar 2026
Qualtrics unveils AI tools to fix customer issues fast
Unified Communications

Qualtrics unveils AI tools to fix customer issues fast

Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 19th Mar 2026
Unlimited & Themis unveil AI tool for bank complaints
Fintech

Unlimited & Themis unveil AI tool for bank complaints

Unlimited and Themis launch Complaints AI to help banks automate complaint analysis, spot emerging risks and meet tightening regulation.

By Sean Mitchell • 4 min read • Thu, 19th Mar 2026
SAP Concur adds AI agents, deeper card & travel links
Digital Transformation

SAP Concur adds AI agents, deeper card & travel links

SAP Concur rolls out new Joule AI agents, tighter Microsoft and card links, and expanded travel tools to streamline corporate expenses.

By Sofiah Nichole Salivio • 5 min read • Wed, 18th Mar 2026
Bybit unveils AI Trading Skill for automated crypto trades
Crypto

Bybit unveils AI Trading Skill for automated crypto trades

Bybit launches AI Trading Skill, letting users place crypto trades and manage accounts via natural-language prompts across top AI tools.

By Karen Joy Bacudo • 4 min read • Mon, 16th Mar 2026
Google Maps adds AI chat & 3D immersive navigation
Smart Cities

Google Maps adds AI chat & 3D immersive navigation

Google Maps taps Gemini AI for chat-style place searches and 3D Immersive Navigation, promising smarter planning and more lifelike drives.

By Mark Tarre • 4 min read • Mon, 16th Mar 2026
ThoughtSpot unveils Spotter Semantics AI-native layer
Data Analytics

ThoughtSpot unveils Spotter Semantics AI-native layer

ThoughtSpot debuts Spotter Semantics, an AI-native semantic layer to give analytics agents consistent, governed answers to data questions.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
Google adds powerful new Gemini tools to Workspace apps
Software-as-a-Service

Google adds powerful new Gemini tools to Workspace apps

Google is rolling out new Gemini tools across Docs, Sheets, Slides and Drive, promising smarter drafting, automation and search for Workspace users.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026
Google debuts Gemini Embedding 2 multimodal AI model
Digital Transformation

Google debuts Gemini Embedding 2 multimodal AI model

Google has launched Gemini Embedding 2, a multimodal AI model that unifies search and analysis across text, images, video, audio and documents.

By Sofiah Nichole Salivio • 3 min read • Thu, 12th Mar 2026
RingCentral unveils AIR Pro no-code AI contact agents
Unified Communications

RingCentral unveils AIR Pro no-code AI contact agents

RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.

By Mark Tarre • 3 min read • Wed, 11th Mar 2026
Zoom expands agentic AI to automate workplace tasks
Unified Communications

Zoom expands agentic AI to automate workplace tasks

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 11th Mar 2026

Stories from Other Regions

Natural language processing (NLP) stories

Starling launches UK-first AI assistant for banking
Data Protection

Starling launches UK-first AI assistant for banking

Starling launches an in-app agentic AI assistant for personal accounts, claiming a UK first in conversational money management tools.

By Karen Joy Bacudo • 4 min read • Tue, 24th Mar 2026
VerbaFlo raises $7m to scale AI real estate platform
Customer Experience

VerbaFlo raises $7m to scale AI real estate platform

VerbaFlo secures $7m seed funding led by Pi Labs to scale its multilingual AI platform for rental housing operators worldwide.

By Catherine Knowles • 4 min read • Thu, 19th Mar 2026
Irish firms boost generative AI use as staff adopt it
Data Protection

Irish firms boost generative AI use as staff adopt it

Irish workers race ahead of their employers on generative AI, as staff adopt free tools faster than firms can set policies and pay for them.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026