CMOtech US - Technology news for CMOs & marketing decision-makers

Workflow Automation stories

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Litera appoints Grant Hewlett as firm intelligence chief

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Litera appoints legal consultant Grant Hewlett as Vice President, Product for Firm Intelligence, expanding its AI-driven law firm analytics push.
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Sage buys Doyen AI to speed finance software rollout

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Sage acquires Doyen AI and adds new Intacct, HCM and developer tools as it pushes AI deeper into finance software workflows.
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Black Ore opens Tax Autopilot to thousands of CPA firms

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Black Ore opens Tax Autopilot to thousands of CPA firms, claiming faster complex returns and up to 98% time savings amid a severe accountant shortage.
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Freshworks data shows after-hours IT support gap widens

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Freshworks data shows nearly half of IT support tickets now arrive after hours as hybrid work leaves service desks struggling to keep up.
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Microsoft adds agentic Copilot tools to Outlook inbox

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Microsoft adds agentic Copilot tools to Outlook, letting the AI triage emails, reschedule meetings and flag key items before users ask.
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Cequence launches agent controls for enterprise AI

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Cequence Security adds AI Gateway controls to curb autonomous agents' access to enterprise apps and data with persona-based permissions.
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Anthropic's AI agents spark debate over business risk

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Anthropic's Agent Harness tests how much businesses should trust AI agents, as experts warn automation could amplify failures and cyber risk.
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CFOs to gain margin points by backing AI strategically

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Gartner says CFOs that back AI strategically could lift margins 10 points by 2029, as finance budgets rise and cloud ERP gains traction.
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OpenAI launches Symphony for coding agent workflows

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OpenAI unveils Symphony, an open-source spec that turns issue trackers into agent control planes and boosted landed pull requests by 500%.
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Logitech expands MX software tools across more devices

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Logitech widens Logi Options+ support for MX devices, adding one-key switching, more Actions Ring controls and new plugins for Microsoft Office and Slack.
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Agiloft launches free Astra AI for contract analysis

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Agiloft launches Astra with free AI contract analysis, promising legal, procurement, sales and finance teams data protection and usage-based access.
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SAS adds agentic AI tools to Customer Intelligence 360

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SAS expands Customer Intelligence 360 with agentic AI tools for marketers, adding specialist agents to streamline journeys, searches and audience work.
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SAS adds Copilot & agentic AI tools to Viya platform

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SAS expands Viya with AI assistants and agentic tools, including Copilot, MCP Server and an accelerator to bring governed AI into workflows.
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Q4 launches AI-native CRM for investor relations teams

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Q4 unveils AI-native CRM that lets investor relations teams search meeting data, log interactions and prepare briefings through natural language.
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Hyland appoints Tracy Roccasalva as Marketing Chief

2 days ago
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Hyland names Tracy Roccasalva as Chief Marketing Officer to bolster its AI-led Agentic Enterprise push and expand in enterprise content management.
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TeamViewer adds AI scripting to Tia for IT support

2 days ago
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TeamViewer rolls out AI scripting for Tia support agent, turning resolved IT tickets into reviewable automations for managed devices.
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Adobe adds agent tools to Experience Manager Forms

3 days ago
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Adobe rolls out agent-based tools for Experience Manager Forms, adding smarter creation, discovery and conversational completion features.
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UiPath links Databricks data & expands Deloitte tests

3 days ago
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UiPath deepens Databricks and Deloitte ties to push governed AI workflows and automated testing across enterprise data operations.
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TriFetch raises USD $1.9 million to automate clinic admin

3 days ago
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San Francisco healthcare startup TriFetch secures pre-seed backing from Nexus Venture Partners to automate calls, referrals and prior authorisations.
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team.blue rolls out AI tools across its business brands

3 days ago
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team.blue widens AI push with new tools for booking, compliance, website creation and data analysis across four brands.