Voice AI stories
Aryza acquires Umbrella Tech in AI collections push
2 days ago
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Aryza buys Toronto-based Umbrella Tech to add voice AI, speech analytics and autonomous agents to its collections and recoveries software.
8x8 launches AI Studio for customer experience agents
3 days ago
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8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.
Synthflow appoints Matt Alexander as Channel Chief
Last week
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Synthflow names Matt Alexander Vice President of Channel and Alliances to deepen partner ties and drive international AI growth.
OpenAI raises USD $122 billion in record AI funding
Last week
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OpenAI secures USD $122 billion in funding as Amazon, Nvidia and SoftBank back a rapid expansion in compute, enterprise tools and product plans.
Flip appoints Amy McDonnell and Lee Nadler to C-suite roles
This month
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Flip names Amy McDonnell Chief Customer Officer and Lee Nadler Chief Marketing Officer as the voice AI firm accelerates growth after a USD $20 million Series A.
Acclaim names UK boss as it expands into US market
This month
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Acclaim appoints former NiCE boss Paul Thomas as Senior Vice President, EMEA, and backs US launch with $34 million funding.
RingCentral unveils AIR Pro no-code AI contact agents
Last month
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RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
RingCentral taps OpenAI to power live AI voice calls
Fri, 20th Feb 2026
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RingCentral integrates OpenAI's GPT-5.2 to power live AI voice calls, launching new assistants to support customers and employees in real time.
Newo raises USD $25m to scale AI reception platform
Fri, 13th Feb 2026
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Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.
8x8 sees AI customer interactions surge across voice, chat
Thu, 5th Feb 2026
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8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
CommBox unveils Era AI Voice to transform call centres
Wed, 28th Jan 2026
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CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Jelou raises USD $10m to scale WhatsApp AI across US
Tue, 27th Jan 2026
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digital transformation
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Jelou lands USD $10m Series A to scale its WhatsApp-based transactional AI platform Brain across the US and wider Americas market.
Elyos AI raises USD $13m to scale trade service agents
Mon, 19th Jan 2026
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Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.
xAI raises USD $20 billion to expand Grok AI platform
Sat, 10th Jan 2026
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Elon Musk's xAI raises USD $20 billion, turbocharging Grok model training and GPU build-out as rivalry in frontier AI heats up.
Tata Communications acquires Commotion stake to boost AI push
Fri, 5th Dec 2025
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Tata Communications acquires 51% stake in Commotion to enhance AI-driven customer interaction solutions across its global digital platforms.
Gradium secures USD $70 million to launch AI voice platform
Wed, 3rd Dec 2025
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Paris-based Gradium raises USD $70 million to launch an AI voice platform offering expressive, low-latency, multilingual voice interactions for enterprises and developers.
Sinch predicts fivefold growth in AI-driven digital messaging by 2026
Fri, 14th Nov 2025
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Sinch predicts AI-driven digital messaging will grow fivefold by 2026, reshaping customer engagement with smarter, faster, and more secure communications.
Zendesk launches AI-powered voice agents & analytics upgrades
Thu, 9th Oct 2025
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Zendesk unveils AI-powered Voice Agents and advanced analytics, aiming to boost customer service efficiency and reach USD $200m AI revenue this year.
Tata Communications launches Voice AI for real-time fintech chats
Wed, 8th Oct 2025
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Tata Communications unveils Voice AI platform for real-time, multilingual fintech chats, enhancing speed, security, and seamless automation in financial services.
SambaNova debuts Hume AI voice models for emotional speech AI
Thu, 2nd Oct 2025
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SambaNova launches Hume AI voice models on SambaCloud, offering enterprises real-time, multilingual, emotionally responsive speech AI in 11 languages by June 2024.