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Google unveils AI search & agent tools at I/O 2026
Personalisation

Google unveils AI search & agent tools at I/O 2026

Search now blends text, images and files as Google rolls out a single AI experience and background agents to over 1 billion users.

By Mark Tarre • 5 min read • Thu, 21st May 2026
Early holiday shopping & AI trust reshape retail strategies
Marketing Technologies

Early holiday shopping & AI trust reshape retail strategies

A global survey reveals shoppers increasingly expect early, personalised holiday deals and trust AI for recommendations, urging retailers to act faster and smarter.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025
PriceSpider unveils Wayvia to advance AI-driven retail insights
Customer Experience

PriceSpider unveils Wayvia to advance AI-driven retail insights

PriceSpider launches Wayvia, an AI-driven retail platform that enhances brand insights and revenue across channels with 20 years of shopper data.

By Catherine Knowles • 4 min read • Fri, 25th Jul 2025
Experts reveal how AI Agents impact retail, shopping and customer loyalty
Customer Experience

Experts reveal how AI Agents impact retail, shopping and customer loyalty

AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

By Jonathan Reeve • 4 min read • Mon, 16th Jun 2025
Online shopper search drives 44% of ecommerce revenue
Marketing Technologies

Online shopper search drives 44% of ecommerce revenue

A new report by Constructor reveals that online shoppers using search bars account for 44% of site revenue, highlighting the need for tailored ecommerce strategies.

By Catherine Knowles • 3 min read • Fri, 7th Mar 2025
Qsic secures USD $25m to expand AI audio platform and enter new markets
Customer Experience

Qsic secures USD $25m to expand AI audio platform and enter new markets

Qsic has raised USD $25 million in Series B funding to enhance its AI-driven audio platform, aiming to expand its retail operations and boost its market presence.

By Catherine Knowles • 3 min read • Fri, 14th Feb 2025

Stories from Other Regions

Shopping stories

Kiwi travellers spent NZD $700m on hidden overseas costs
Fintech

Kiwi travellers spent NZD $700m on hidden overseas costs

Hidden fees and loose budgeting left New Zealanders more than NZD $700 million out of pocket on overseas trips last year.

By Joseph Gabriel Lagonsin • 4 min read • Last month
UK Super Saturday footfall drops as shoppers hold off
Data Analytics

UK Super Saturday footfall drops as shoppers hold off

UK Super Saturday footfall slid 6.9% year on year as cautious shoppers delayed spending, waiting for deeper pre- and post-Christmas deals.

By Sofiah Nichole Salivio • 3 min read • Mon, 12th Jan 2026
AI is helping us reimagine black friday
Artificial Intelligence

AI is helping us reimagine black friday

AI is revolutionising Black Friday, turning it from a rush of impulsive buys into a year-round, sustainable, and transparent shopping experience.

By Ashley Bailey • 4 min read • Sun, 23rd Nov 2025
European consumers weigh AI, privacy & personalisation for BFCM
Customer Experience

European consumers weigh AI, privacy & personalisation for BFCM

European consumers show cautious optimism towards AI easing Black Friday shopping, with 44% positive but 40% concerned over data privacy and personalisation.

By Catherine Knowles • 3 min read • Fri, 19th Sep 2025
AI use in Australian shopping soars, with one in three onboard
Customer Experience

AI use in Australian shopping soars, with one in three onboard

One in three Australians now use AI for shopping tasks like choosing outfits and planning meals, with adoption up 45% in the past year, study finds.

By Shannon Williams • 3 min read • Fri, 23rd May 2025
AI shopping adoption in Canada grows 44% in one year
Fintech

AI shopping adoption in Canada grows 44% in one year

Adyen's report reveals 36% of Canadian consumers use AI for shopping, a 44% rise, with over half open to future AI-assisted purchases.

By Catherine Knowles • 4 min read • Thu, 22nd May 2025
Canadian online sales down as shoppers seek value & discounts
Marketing Technologies

Canadian online sales down as shoppers seek value & discounts

Canadian online retail sales fell 3% in Q1 2025, with average order values dropping amid cautious spending and rising promotional offers.

By Catherine Knowles • 4 min read • Thu, 24th Apr 2025
The eCommerce Model giving rural customers a perfect fit
eCommerce

The eCommerce Model giving rural customers a perfect fit

New Zealand's Rose & Thorne is revolutionising lingerie retail with virtual fittings, ensuring rural women enjoy personalised service and inclusive sizing.

By Mark Devlin • 4 min read • Mon, 7th Apr 2025
Mobile app usage in Indonesia soars during Ramadan period
Gaming

Mobile app usage in Indonesia soars during Ramadan period

Mobile app usage in Indonesia has surged during Ramadan, with shopping sessions up 11%, highlighting the cultural significance of the holy month.

By Catherine Knowles • 3 min read • Thu, 20th Mar 2025
UK shoppers focusing on discounted items - research
Marketing Technologies

UK shoppers focusing on discounted items - research

According to the findings, shoppers are taking a strategic approach by thoroughly researching their purchases to find the best deals and prices.

By Shannon Williams • 3 min read • Sun, 16th Mar 2025
UK ecommerce in 2025: social media & speedy delivery
Marketing Technologies

UK ecommerce in 2025: social media & speedy delivery

The UK ecommerce landscape is evolving rapidly, with 60.1% of consumers willing to switch brands for better delivery options, highlighting changing preferences.

By Catherine Knowles • 3 min read • Fri, 14th Feb 2025