Global Stories

Sinch predicts personalised, secure shopping trends for 2024

Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.

By Catherine Knowles • 3 min read • Thu, 28th Nov 2024

Customer Experience

AI is revolutionising retail loyalty with real-time data

Retail loyalty programmes are evolving through data science and AI, with Eagle Eye's report suggesting hyperpersonalisation may soon be the norm.

By Melania Watson • 2 min read • Thu, 28th Nov 2024

Software-as-a-Service

Exclusive: LogicMonitor leads hybrid observability across APJ region

LogicMonitor is establishing itself as a leader in hybrid observability across the APJ region, focusing on AI-driven solutions to enhance customer success.

By Melania Watson • 4 min read • Wed, 27th Nov 2024

Customer Experience

Strand boosts online revenue by 37% with Pattern's AI tools

Strand has seen a 37% rise in online revenue thanks to its partnership with Pattern, which has leveraged AI to enhance digital marketing strategies.

By Sean Mitchell • 3 min read • Wed, 27th Nov 2024

Data Analytics

Turning inventory management and delivery into a peak season competitive advantage

Black Friday's rise in the UK has reshaped retail, with early seasonal spikes in orders urging businesses to perfect inventory and delivery strategies.

By Rob Hango-Zada • 4 min read • Wed, 27th Nov 2024

Gaming

Enterprise Architecture in 2025 and beyond

As enterprise architecture evolves by 2025, the rise of AI and regulatory demands will shape a more collaborative and innovative landscape for practitioners.

By Ed Granger • 6 min read • Wed, 27th Nov 2024

Customer Experience

GroupBy & Topsort unite to enhance retail media sales

GroupBy and Topsort have formed a strategic partnership to enhance retailers' sponsored product displays, aiming to boost revenue and streamline eCommerce operations.

By Kaleah Salmon • 2 min read • Tue, 26th Nov 2024

EduTech

AVer unveils two new audio-visual products designed for professionals

AVer has launched the TR535 Dual Lens Auto Tracking Camera at AUD $7,949 and FONE700 Ceiling Speakerphone System at AUD $6,749 for professional sectors.

By Catherine Knowles • 2 min read • Tue, 26th Nov 2024

Partner Programmes

Matthew Winter joins Prophet as new Head of Engineering

Matthew Winter has been appointed Head of Engineering at Prophet, enhancing its data ingestion capabilities as the company experiences significant growth.

By Imee Dequito • 3 min read • Tue, 26th Nov 2024

Stories from Other Regions

eCommerce

YouLend sees 30% rise in UK SME financing before Black Friday

YouLend has reported a 30% surge in financing applications from UK SMEs ahead of Black Friday 2024, driven by increased demand from ecommerce platforms.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024

Clean technologies

UK technology in 2025: AI integration & sustainability

Industry leaders predict that AI integration and sustainability regulations will shape the UK's tech landscape in 2025, dominating business strategies.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024

Customer Experience

AI could be key to restoring consumer trust in Singapore

A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.

By Shannon Williams • 3 min read • Thu, 28th Nov 2024

Digital Transformation

AI & IT systems crucial for retail success on Black Friday

As Black Friday looms, retailers face the dual challenge of IT resilience and consumer trust in AI, with only 10% of UK shoppers keen to use AI tools.

By Catherine Knowles • 3 min read • Thu, 28th Nov 2024

Digital Transformation

Pallion partners with Boomi for digital transformation boost

Pallion has teamed up with Boomi to enhance operational resilience and customer experience through its Enterprise Platform in a significant digital transformation push.

By Sean Mitchell • 3 min read • Wed, 27th Nov 2024

Online shopping

Black Friday deals: Segway-Ninebot slashes prices on e-scooters

Segway-Ninebot is offering substantial Black Friday discounts on eKickScooter models, with the MAX G2 reduced by AUD $700 to AUD $999.

By Sean Mitchell • 2 min read • Wed, 27th Nov 2024

Generative AI

Australian mid-market firms embrace AI for competitive edge

A report by Avanade reveals that 86% of mid-market organisations in Australia plan to increase AI budgets by up to 50% amid rising competitive pressures.

By Kaleah Salmon • 3 min read • Tue, 26th Nov 2024

Data Analytics

Data-driven strategies to maximise peak season success

Christmas spending in Australia is forecasted to rise by 2.7% to AUD $69.7 billion, prompting retailers to adopt data-driven strategies for success.

By Simon Le Grand • 4 min read • Tue, 26th Nov 2024

Digital Transformation

Everything5Pounds transforms online with SHOPLINE solution

SHOPLINE has successfully implemented its enterprise solution for Everything5Pounds, enhancing the UK retailer's digital capabilities and sales potential.

By Catherine Knowles • 2 min read • Tue, 26th Nov 2024

Data Analytics

Coles partners with Microsoft for new digital transformation

Coles Group has forged a five-year partnership with Microsoft to enhance its digital presence and customer engagement through advanced AI and cloud technologies.

By Catherine Knowles • 3 min read • Tue, 26th Nov 2024

Gaming

Emma raises USD $17 million to expand cloud platform

Cloud management platform emma has raised USD $17 million in Series A funding, aiming to enhance its product development and expand into new markets.

By Kaleah Salmon • 3 min read • Tue, 26th Nov 2024