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American Stories

Productivity stories

Numeral raises USD $100 million to tackle sales tax
Software-as-a-Service

Numeral raises USD $100 million to tackle sales tax

As states tighten rules on digital goods, the San Francisco startup will use the capital to expand into new industries and add staff.

By Karen Joy Bacudo • 4 min read • Today
Provident Bank unifies account opening across 135 branches
Digital Transformation

Provident Bank unifies account opening across 135 branches

More than 800 staff will spend less time juggling systems as the bank shifts consumer and business account opening onto one platform.

By Karen Joy Bacudo • 3 min read • Yesterday

Global Stories

Productivity stories

TCS backs seven charities with pro bono tech support
Data Protection

TCS backs seven charities with pro bono tech support

Charities across Australia and New Zealand will get help modernising systems, protecting data and improving services through TCS's Tech4HOPE scheme.

By Mara Sugue • 3 min read • Today
Thryv says AI is redefining women’s tech leadership
Software-as-a-Service

Thryv says AI is redefining women’s tech leadership

AI is pushing women in small businesses into technology leadership roles, as Thryv says customer and operations experience now counts more.

By Sofiah Nichole Salivio • 5 min read • Today
CFOs urged to take disciplined approach to AI spend
Data Analytics

CFOs urged to take disciplined approach to AI spend

Quick wins in report creation and automation are tempting, but Gartner says CFOs must weigh AI spend against longer-term gains and skills gaps.

By Karen Joy Bacudo • 4 min read • Last week
Fleetio opens AI Service Advisor after maintenance beta
Software-as-a-Service

Fleetio opens AI Service Advisor after maintenance beta

Fleets could save time on repairs as the software now automates routine maintenance decisions after a beta that reviewed USD $1.4 billion in spend.

By Raphael Veloso • 3 min read • Today
Form3 launches AI payments platform with read-only access
Digital Transformation

Form3 launches AI payments platform with read-only access

Banks can query payment data via AI without risking unauthorised transfers, as Form3's new layer keeps agents on read-only access.

By Karen Joy Bacudo • 5 min read • Last week
Engineering for operations: going from security to insight
DataCentre infrastructure

Engineering for operations: going from security to insight

Early security design can improve uptime and reveal operational data in data centres, but only if cybersecurity is built in from the start.

By Tertius Wolfaardt • 6 min read • Last week
Keeper launches Google Chat tool for access approvals
Software-as-a-Service

Keeper launches Google Chat tool for access approvals

Access approvals can now be handled in Google Chat, as Keeper brings privileged requests and just-in-time elevation into Workspace workflows.

By Raphael Veloso • 3 min read • Last week
TCS backs seven charities with pro bono tech support
Data Protection

TCS backs seven charities with pro bono tech support

Seven charities will get free technology help as cyber risks and rising demand strain not-for-profits across Australia and New Zealand.

By Raphael Veloso • 3 min read • Last week
Ray White upgrades contact centre with AI oversight
Unified Communications

Ray White upgrades contact centre with AI oversight

Supervisors can now target call reviews and coaching more quickly as the 110-agent unit adds transcripts, scorecards and compliance tools.

By Raphael Veloso • 4 min read • Last week
RDC.AI targets North America with banking software
Software-as-a-Service

RDC.AI targets North America with banking software

Banks are broadening use of RDC.AI's software as the Australian-founded group reports more than 120 per cent growth in existing customers.

By Karen Joy Bacudo • 4 min read • Last week

Stories from Other Regions

Productivity stories

Sabermine passes five million cases in under three years
Software-as-a-Service

Sabermine passes five million cases in under three years

Regulated firms are adopting its automation tools faster than many rivals, with the Manchester startup processing five million cases in under three years.

By Karen Joy Bacudo • 4 min read • Yesterday
Samsung launches three foldables in Australia for users
Gaming

Samsung launches three foldables in Australia for users

Australians can now pick from slimmer foldables as Samsung broadens the category beyond early adopters with three models for work, media and portability.

By Raphael Veloso • 4 min read • Today
Australian manufacturers cut stock as sales revenue falls
Supply Chain

Australian manufacturers cut stock as sales revenue falls

Cash is being freed up as Australian factories slash stock levels, but weaker sales suggest margins remain under pressure.

By Raphael Veloso • 4 min read • Today
New Zealand looks undervalued in long-term outlook
Artificial Intelligence

New Zealand looks undervalued in long-term outlook

Nearly half of New Zealanders expect the country to be wealthier in 20 years, though productivity and capital gaps could hold it back.

By Raphael Veloso • 4 min read • Today
H2O.ai opens Singapore lab for sovereign AI projects
Robotics

H2O.ai opens Singapore lab for sovereign AI projects

Singapore's scarce land and tight labour market are pushing H2O.ai to test AI systems in live customer settings, not demos.

By Karen Joy Bacudo • 6 min read • Last week