Process automation Stories - Page 5

Global Stories

Process automation stories

GK Software launches retail AI framework GK Agentic

It aims to cut costs and complexity for large retailers by letting staff use AI agents on existing devices and approved internal data.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

Quiq launches Voice Assist for live customer calls

The new tool could cut handling time by letting agents send messages and complete tasks during live calls without leaving one conversation record.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

Yooz passes 7,000 customers on record H1 2026 usage

Rising demand for finance automation helped Yooz hit record platform usage in H1 2026, with its customer base topping 7,000 worldwide.

By Karen Joy Bacudo • 3 min read • This month

Digital Transformation

Altimetrik wins AWS generative AI specialisation

Enterprises want production-grade AI with stronger governance, and AWS validation may help Altimetrik win more deployment work.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

Mambu launches Intelligent Core for agentic banking AI

Banks could use the new platform to automate routine tasks and speed decisions, but only within strict guardrails and audit trails.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

Genesys unveils AI tools to orchestrate customer journeys

The shift could help companies manage AI-driven service queries more securely as Genesys adds governance and context across customer journeys.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Conexiom launches AI-native Relay for order automation

Manufacturers and distributors could cut manual retyping as the system handles messy orders from emails, notes and images, with visibility controls.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

Appian honours Accenture, Deloitte & others in APJ

Public sector agencies and enterprises in Asia Pacific and Japan are using Appian partners to speed up workflows and cut manual work.

By Sean Mitchell • 4 min read • This month

Manufacturing

Boomi names APAC customer innovation award winners

The honours underline rising demand for data and integration tools as utilities, retailers and universities tackle ageing systems and automation pressure.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Brickworks cuts integration delivery time from 80 days to 12

The overhaul has unlocked trapped procurement data and helped the building products maker set up 18 interfaces in just 12 days.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

HEB Construction automates tender CVs with Boomi AI

Tender teams at HEB Construction are now saving hours on bids after AI turned scattered staff CVs into reusable, structured data.

By Joseph Gabriel Lagonsin • 4 min read • This month

Software-as-a-Service

OneAdvanced launches AI risk platform in Australia

Organisations facing tougher compliance checks in Australia and New Zealand can now swap spreadsheet risk logs for AI-guided assessments and reports.

By Joseph Gabriel Lagonsin • 3 min read • This month

Data Protection

AI, the MSP and the difference between personal and enterprise productivity

Faster threat detection and procurement are among the gains as Interactive pushes AI into daily work, while guarding against security and governance risks.

By Donovan Jackson • 6 min read • This month