Process automation stories - Page 4
Everest names Sapiens Decision a Luminary in AI report
This month
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digital transformation
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cx
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martech
Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.
Felix launches AI workflow platform with USD $1.7 million
This month
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drones
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fintech
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rpa
Felix lands USD $1.7 million to scale AI workflows for legal and finance teams, targeting consistency and audit trails over ad hoc prompts.
DXC & Servicenow launch agentic AI internal testbed
This month
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digital transformation
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hcm
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partner programmes
DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.
CompTIA launches AI Agent Essentials course for workers
This month
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devops
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data analytics
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it automation
CompTIA unveils AI Agent Essentials to help non-technical staff understand autonomous workplace tools and the risks of agentic systems.
Private equity-backed firms trail venture rivals on AI
This month
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manufacturing
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data analytics
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digital transformation
Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.
US SMBs use AI mainly for data analysis, schedules
This month
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data analytics
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digital transformation
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martech
US small businesses turn to AI for data analysis, scheduling and stock control as most keep tech budgets steady or higher, survey finds.
Gainsight adds MCP support for AI retention workflows
This month
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crm
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data protection
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digital transformation
Gainsight adds MCP support to let customer success teams build AI agents that use live account data to automate retention and renewal work.
Softr launches AI no-code platform for business teams
This month
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saas
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crm
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digital transformation
Softr unveils AI-native no-code platform that lets non-technical teams build live business apps with permissions, data and workflows from a prompt.
Infobip embeds AI across operations at DevDays 2026
This month
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uc
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digital transformation
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cx
Infobip uses DevDays 2026 to push AI into workflows, training and product design as it marks 20 years and expands its global cloud platform.
AI agents shake up accounting firms' bookkeeping workflows
This month
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data protection
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digital transformation
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rpa
AI agents prompt accounting firms to redesign bookkeeping and tax workflows as junior staff tasks are automated and human oversight stays central.
Canals launches AI platform for wholesale distributors
This month
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digital transformation
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biometrics
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cx
Canals expands AI tools for wholesale distributors with automation for billing, purchase orders and customer queries across back-office teams.
Maisa named as one of Gartner's global Set Diamonds
This month
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manufacturing
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digital transformation
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it automation
Valencia-based Maisa lands a place among Gartner's four global Set Diamonds as businesses seek auditable AI workers for regulated sectors.
Kestra raises USD $25 million to expand workflow platform
This month
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saas
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devops
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hybrid cloud
Kestra secures USD $25 million from RTP Global to launch Kestra 2.0, roll out Kestra Cloud and expand in North America and Europe.
Doxis folds Klippa into one brand after acquisition
This month
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document management
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digital transformation
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ecm
Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.
Data analysis & AI literacy top skills for accountants
This month
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data analytics
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digital transformation
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rpa
Data analysis and AI literacy emerge as the most sought-after skills as Caseware study finds many accountancy firms unprepared for AI retraining.
Storyblok launches FlowMotion for content workflows
This month
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devops
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digital transformation
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ecm
Storyblok unveils FlowMotion add-on to automate approvals, localisation and AI-assisted tasks across enterprise content systems.
Boomi named leader in IDC MarketScape API management
Last month
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data protection
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devops
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hybrid cloud
Boomi gains Leader status in IDC MarketScape's API management assessment as enterprises seek tighter governance for AI-driven and hybrid systems.
Garney adopts Hyland for SAP SuccessFactors in HR shift
Last month
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document management
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digital transformation
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ecm
Garney deepens Hyland tie-up to unify HR records in SAP SuccessFactors, aiming to cut manual work and bolster automation across its US operations.
Oracle NetSuite adds AI tools for safer data access
Last month
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saas
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data analytics
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digital transformation
Oracle NetSuite rolls out AI Connector Service upgrades with 100-plus finance templates, MCP apps and warehouse access for controlled data use.
Dext launches Time Spent to track practice workloads
Last month
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data analytics
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digital transformation
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financial systems
Dext adds time-tracking insight to help accountants and bookkeepers spot workload bottlenecks and client-heavy periods on its Advanced plan.