CMOtech US - Technology news for CMOs & marketing decision-makers
United States

Opinion Stories

American Stories

Opinion stories

Global Stories

Opinion stories

The Power of Partnerships and Interoperability in Loyalty
Customer Relationship Management

The Power of Partnerships and Interoperability in Loyalty

Businesses need more interoperable loyalty systems as customer data, marketing and offers increasingly span multiple teams and vendors.

By Aaron Crowe • 5 min read • Yesterday
CISI launches in Australia & New Zealand with AI push
Fintech

CISI launches in Australia & New Zealand with AI push

Regional finance professionals will gain access to CISI's AI ethics training and 2,000 learning resources after 5,000 members transferred from Finsia.

By Karen Joy Bacudo • 4 min read • Yesterday
AI agents will multiply your inference bill. Is your enterprise ready?
Generative AI

AI agents will multiply your inference bill. Is your enterprise ready?

The real risk is that autonomous systems can turn a modest pilot into a far larger inference bill unless firms plan for workload, not chat use.

By Xiamuxirifu Daoran • 5 min read • 2 days ago
There is no such place as APAC
eCommerce

There is no such place as APAC

Influence in Southeast Asia now depends on local creator trust, as a single global brief can fail in one market and thrive in another.

By Wendy Wang • 5 min read • 2 days ago
Infrastructure Flexibility Becomes A Competitive Advantage As Uncertainty Mounts
Semiconductors

Infrastructure Flexibility Becomes A Competitive Advantage As Uncertainty Mounts

Growing power constraints and AI demand are pushing firms towards infrastructure models that can adapt as costs, supply and workloads shift.

By Nathan Knight • 4 min read • 4 days ago
Security Learnings from the Open Source Front Line
Supply Chain

Security Learnings from the Open Source Front Line

Open source maintainers are under growing strain as AI-fuelled submissions swamp reviews, even as tools can now catch bugs and backport fixes faster.

By Madelyn Olson • 6 min read • 3 days ago
Digital sovereignty in practice: three examples of balancing control with global reach
Data Protection

Digital sovereignty in practice: three examples of balancing control with global reach

Enterprises are reworking infrastructure to keep data and traffic under local control while still accessing global cloud and trading networks.

By Matthias Guenther and Ana Maria Ordonez • 5 min read • 4 days ago

Stories from Other Regions

Opinion stories

Is AI influencing how we vote?
Housing

Is AI influencing how we vote?

Three quarters of New Zealanders now use AI, raising concerns that election information is being filtered before voters reach the ballot box.

By Jack Wheeler • 5 min read • Today
What Cybersecurity Leaders Can Learn from Naval Operations
Risk & Compliance

What Cybersecurity Leaders Can Learn from Naval Operations

For cybersecurity teams, the lesson is that resilience depends on disciplined communication, trusted expertise and clear decision-making under pressure.

By Cara Wolf • 5 min read • Today
Even the dark web took PHP2Shell seriously
Cybersecurity

Even the dark web took PHP2Shell seriously

Forum operators moved quickly to shut down or restrict access after two critical PHP flaws exposed a route to remote code execution and stolen data.

By Ben Mudie • 4 min read • Yesterday
The overlooked remedy for uncertainty? Go back to learning, says education pioneer academyEX
Artificial Intelligence

The overlooked remedy for uncertainty? Go back to learning, says education pioneer academyEX

As AI and economic insecurity reshape work, academyEX says adult education can boost confidence, resilience and adaptability at every age.

By Perrin Rowland • 6 min read • 2 days ago
We can perform brain surgery, but healthcare is still drowning in paperwork
Artificial Intelligence

We can perform brain surgery, but healthcare is still drowning in paperwork

New AI tools could free up a third of a 15-minute GP appointment by cutting paperwork and keeping patients engaged between visits.

By Matt Krogstad • 7 min read • 2 days ago
Beyond the Selfie: How EU AML Reform Could Reshape Customer Onboarding
Data Protection

Beyond the Selfie: How EU AML Reform Could Reshape Customer Onboarding

From July 2027, firms will face stricter proof-of-identity rules that could slow onboarding unless they adopt trusted digital credentials and better audit trails.

By Clive Bourke • 2 min read • 3 days ago
How Chinese AI Data Vendors Can Earn Global Trust in Healthcare
Data governance

How Chinese AI Data Vendors Can Earn Global Trust in Healthcare

International buyers will judge Chinese healthcare data vendors on provenance, privacy and auditability, not low prices, as trust becomes the real test.

By Edmund Ng • 5 min read • 3 days ago
Fewer WoFs, greater responsibility. Is your fleet ready for the change?
Risk & Compliance

Fewer WoFs, greater responsibility. Is your fleet ready for the change?

Fleet managers face greater safety responsibility as New Zealand moves eligible newer vehicles to two-yearly WoFs from 1 November.

By Jason Land • 5 min read • 4 days ago
Digital inclusion starts with listening to young people
Generative AI

Digital inclusion starts with listening to young people

Research shows digital inclusion must go beyond internet access, as rangatahi say they need skills and a real say in AI safety.

By Ezekiel Raui • 6 min read • 3 days ago
Australian exporters can't control disruption. They can control how they respond
Supply Chain

Australian exporters can't control disruption. They can control how they respond

Higher freight and tariff shocks in 2026 left Australian exporters exposed, but firms with backup suppliers and connected systems were better placed to absorb them.

By Steve Blough • 7 min read • 3 days ago