The Ultimate Guide to IT Automation
A curated American edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for IT Automation.
What to know about IT Automation
IT Automation is transforming the way businesses and IT operations function by automating routine tasks, optimizing workflows, and enhancing productivity across various sectors. From cloud observability and cost optimization platforms like ManageEngine’s CloudSpend for Microsoft Azure to AI-powered customer service suites from Freshworks, automation is increasingly integral to modern IT environments.
Readers will find insights into how automation influences diverse areas such as network management, data center operations, workforce management, cybersecurity, and cloud migrations. Stories highlight trends like robotic process automation (RPA), machine learning integration, and intelligent workflows that help organizations reduce costs and improve operational efficiency.
Discover how automation addresses challenges such as managing complex hybrid cloud infrastructures, improving security response times, and driving digital transformation strategies. Whether managing IT service desks, streamlining financial processes, or adopting AI-assisted DevOps, these narratives showcase the evolving landscape of IT Automation and its practical benefits.
Explore topics including emerging automation tools, partnerships between technology vendors, and case studies that illustrate real-world applications shaping the future of IT operations. This tag offers valuable knowledge for IT professionals, business leaders, and anyone interested in how automation technologies can drive innovation and competitiveness in today’s fast-paced digital world.
American IT Automation News
Regional stories with direct local relevance
Pdq expands api access & integrations across plans
IT teams will be able to automate more routine work as PDQ opens API access across all paid plans and adds new endpoints for custom fields, vulnerabilities and deployment status.
PDQ expands API access & integrations across plans
Broader automation is now available to all customers as PDQ opens up data links for vulnerability, deployment and asset management workflows.
PDQ wins Texas school cybersecurity deployment deal
Texas school districts will get PDQ's endpoint management tools at no cost, easing patching and access control for limited IT teams.
Virtana & Carahsoft expand observability for agencies
Agencies handling hybrid and air-gapped systems could get fuller visibility into IT faults as the platform is made available through Carahsoft's contracts.
Diversified launches global managed services practice
Clients with complex technology estates could see tighter oversight and faster issue resolution as Diversified centralises managed services globally.
PDQ launches MCP server for AI endpoint management
IT teams can now issue endpoint tasks from AI assistants, with PDQ keeping permissions, authentication and audit trails intact.
Analyst Insights
Research and market analysis connected to IT Automation
Omnissa launches AI tools as endpoint use surges 1,000%
Komodor launches agentic operations platform for SRE
Omnissa appoints Amit Singh as Chief Executive Officer
CloudBolt launches free cloud platform for 100 resources
Equinix launches managed AI cloud connectivity service
Featured News
Expert Columns
Why trust is the bottleneck for AI-driven operations
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
HPE complete care service: Refocused for your AI advantage
Agentic AI and the question of equitable intelligence
Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12
Why auto update is the most underrated security feature on your firewall
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Interviews
Interviews and video coverage from the network
Recent IT Automation News
Australian firms see AI IT gains but still demand oversight
Despite strong returns from AI in IT, most Australian organisations still insist on human sign-off before systems can make operational decisions.
OpenAI launches dots, always-on AI agents for work
The new service lets users delegate ongoing work to persistent agents that can act across apps, raising fresh privacy and control questions.
Certificate failures cost Australian firms over USD $250,000
Expired or mismanaged certificates are now causing outages for many Australian firms, with nearly a tenth reporting losses above USD $250,000.
Riverbed launches Network 360 with AI observability
Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.
Hexnode launches Synapse AI layer for IT workflows
It aims to cut manual handoffs in onboarding, access changes and incident response by linking multiple enterprise tools under one AI layer.
IT pros say password sharing is top security lapse
User behaviour remains IT's biggest vulnerability, with 65% of professionals saying password sharing is the worst security lapse.
NTT Data expands AI ops platform for Daimler Truck
Daimler Truck's manufacturing operations will get earlier warnings of IT faults as NTT Data adds AI monitoring and automation across its global infrastructure.
GoTo, Nexthink launch bidirectional Rescue integration
Enterprise IT teams can now launch remote support from device data and feed actions back into reports, trimming handoffs and delays.
TeamViewer adds approved AI fixes to remote support
The new feature lets technicians approve AI-led repairs in live support sessions, aiming to speed fixes while keeping an audit trail.
NETSCOUT expands data platform to boost enterprise AI
Enterprises could cut AI costs and speed incident resolution as NETSCOUT adds packet-derived evidence to existing observability tools.
Microsoft 365 readiness gaps worry MSPs as AI demand grows
Only 3% of MSPs said every client tenant is Copilot-ready, despite AI governance becoming the fastest-growing request.
Nintex unifies automation & AI in platform overhaul
Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.
Cisco expands Secure AI Factory with NVIDIA support
Rising demand for validated AI infrastructure is driving Cisco and NVIDIA to add rack-scale support for larger enterprise deployments.
Hexnode launches AI context layer for endpoint management
It aims to cut the steps IT administrators take by routing natural-language requests to specialist workflow agents while keeping human approval for changes.
PDQ adds ticketing integrations & Mac vulnerability tools
Support teams can now handle device context and remediation in one place as PDQ widens its Windows and macOS management tools.
Google launches AI agents for database setup & ops
Database teams could cut setup and fault-finding time as Google folds natural-language guidance into Cloud SQL, Spanner and AlloyDB tools.
Intune satisfaction rises as IT teams battle manual work
Despite high satisfaction, most IT teams still spend six to 15 hours a week on manual Intune tasks, survey findings show.
Tenable adds always-on AI routines to Hexa platform
Security teams could cut overnight triage and remediation work as the platform gains persistent memory and scheduled routines.
IT leaders prioritise AI over infrastructure as code
Most firms still depend on manual endpoint workflows, even as they plan to step up AI spending and struggle with slow patching and poor visibility.
NetBox Labs and BlueAlly partner on network automation
Automation projects may be easier to trust as BlueAlly adopts NetBox Labs' infrastructure data platform across customer deployments.
