Hospitality stories
Enterprises adopting AI will get new tools to assess model behaviour as ITC Infotech adds LayerLens' Stratix platform to its testing suite.
Businesses can now keep customer conversations seamless as Quiq adds live voice support and a new brand identity for its service platform.
The Sydney company is betting creators can monetise audience demand with paid AI personas across WhatsApp, SMS and web chat.
The update could help smaller firms handle more customer enquiries without adding staff, as RingCentral adds SMS, WhatsApp and queue support.
Customers in healthcare, education and venues can add Wi-Fi 7 capacity without major power or switching upgrades, Extreme said.
The overhaul aims to cut manual workarounds and give the Northern Territory group a clearer view across airports, hotels and property.
Hospitals and design-led workplaces in Asia-Pacific can now buy Snom's D8xx phones in white, with antibacterial housing and unchanged specs.
Fans face a higher risk of phishing as most FIFA World Cup 2026 partners still lack the strict email checks that block spoofed messages.
A single workforce system is now covering more than 2,500 staff across Australia, New Zealand and the US, easing compliance and reporting.
More than half of UK and Irish hospitality businesses fear AI could expose customer and company data, a new survey shows.
Faster checkout and more local payment options helped the travel loyalty group raise product-page conversions to 9.8% across Asia Pacific.
Missed calls at small firms are becoming a bigger revenue risk as Newo expands its AI receptionist tools beyond the US and into Europe.
Travellers increasingly using conversational search could redirect hotel bookings away from metasearch and OTAs as AI tools surface live rates.
The hotel group expects the new system to unify guest data and privacy controls across 640 properties, with full rollout due in 2026.
Many small businesses may delay investment and hiring unless the Federal Budget delivers tax relief and help with rising costs.
Improving demand and higher interest-rate relief helped New Zealand small businesses post 3.9% sales growth in the March quarter.
A tougher fee regime is pushing the payments firm to offer SMEs more services, from POS and broadband to bookkeeping, beyond EFTPOS.
Half of atis orders are already digital, and its first app will let customers collect points, skip queues and pre-order bowls.
Singapore’s digital economy faces rising pressure as attacks climbed 22% in March, far outpacing a 5% global decline.
The Cambridge startup has joined a shortlist of more than 900 firms vying for a national prize as it seeks more work from event operators.
