Coveo stories
LogicMonitor hires John Grosshans to drive global expansion goals
Tue, 4th Nov 2025
#
firewalls
#
hyperscale
#
edge computing
LogicMonitor appoints John Grosshans as President of Field Operations to accelerate global expansion and unify its go-to-market strategy amid strong growth.
Coveo enhances AI for Agentforce with context passthrough tools
Thu, 16th Oct 2025
#
cx
#
martech
#
risk & compliance
Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.
Irrelevant data wastes hours daily as workplace AI falls short
Wed, 30th Apr 2025
#
digital transformation
#
hcm
#
genai
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.
AI hallucinations challenge customer experience strategy
Wed, 9th Apr 2025
#
cx
#
martech
#
genai
Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.
UK consumers to prioritise holiday spending in 2024, says Coveo
Thu, 12th Sep 2024
#
genai
#
ai
#
e-commerce
UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.
UK employees eager for AI but concerned about lack of policies
Wed, 26th Jun 2024
#
physical security
#
genai
#
ai
UK employees seek AI for efficiency but face hurdles, says Coveo. 42% find AI beneficial, yet concerns over tools and policies persist, impacting trust and effectiveness.