CMOtech US - Technology news for CMOs & marketing decision-makers
United States

Conversational AI Stories - Page 2

American Stories

Conversational AI stories

Eltropy sets out AI playbook for community lenders
Software-as-a-Service

Eltropy sets out AI playbook for community lenders

Community banks and credit unions are being urged to use AI across the customer journey to speed replies, cut calls and satisfy regulators.

By Joseph Gabriel Lagonsin • 4 min read • This month
Zocks launches AI scheduling for financial advisers
Customer Relationship Management

Zocks launches AI scheduling for financial advisers

Advisers could cut admin as the new feature links bookings with client records, meeting prep and follow-up across one workflow.

By Karen Joy Bacudo • 3 min read • Last month
Bloomberg to acquire Canoe Intelligence for private data
Fintech

Bloomberg to acquire Canoe Intelligence for private data

The takeover will give institutional investors a single workflow for analysing exposures and risk across public and private assets.

By Mark Tarre • 4 min read • Last month

Global Stories

Conversational AI stories

Bir launches AI payment assistant in Azerbaijan's m10
Digital Transformation

Bir launches AI payment assistant in Azerbaijan's m10

The chat-based tool aims to cut the steps between opening m10 and paying bills, as digital payments gain ground in Azerbaijan.

By Sofiah Nichole Salivio • 4 min read • This month
Google named Forrester AI Platforms leader on strategy
DevOps

Google named Forrester AI Platforms leader on strategy

Businesses weighing AI spending may see Google's Forrester ranking as a boost, with Gemini Enterprise aimed at uniting users, developers and IT teams.

By Sean Mitchell • 3 min read • This month
Amazon launches runtime instances for Bedrock agents
Virtualisation

Amazon launches runtime instances for Bedrock agents

Production AI agents on Bedrock can now share sessions for up to 14 days, making long-running workflows easier to run and coordinate.

By Mark Tarre • 4 min read • This month
Adobe launches ChatGPT plugin to link its creative tools
Software-as-a-Service

Adobe launches ChatGPT plugin to link its creative tools

ChatGPT users can now tap more than 70 Adobe tools in one workflow, reducing the need to juggle separate creative app connectors.

By Sean Mitchell • 4 min read • This month
YachtWorld launches in ChatGPT to woo early buyers
Digital Transformation

YachtWorld launches in ChatGPT to woo early buyers

Buyers can now move from broad yacht questions in ChatGPT to YachtWorld listings, as brokers seek visibility earlier in the sales funnel.

By Sean Mitchell • 4 min read • This month
Radisson launches ChatGPT hotel app with Accenture
Digital Transformation

Radisson launches ChatGPT hotel app with Accenture

Travellers can now search more than 1,000 Radisson hotels in ChatGPT, as the group moves to defend direct bookings from online intermediaries.

By Mark Tarre • 4 min read • This month
Why enterprise AI must learn to act, not just talk
Digital Transformation

Why enterprise AI must learn to act, not just talk

Travel and banking customers could see faster resolutions as enterprises shift AI from answering queries to completing tasks end to end.

By Albert Nel • 6 min read • This month
Sumo Logic unveils new AI tools for security teams
Security Information and Event Management

Sumo Logic unveils new AI tools for security teams

The new release aims to cut investigation time for security teams, with Sumo Logic claiming its own SOC reduced MTTR by 64%.

By Joseph Gabriel Lagonsin • 4 min read • This month
Amex GBT adds AI tools across business travel platforms now
Data Analytics

Amex GBT adds AI tools across business travel platforms now

Travel managers will get real-time programme visibility and travellers more self-service options as Amex GBT broadens AI across its products.

By Sean Mitchell • 4 min read • This month
Guidewire launches Qusar with AI agents for insurers
Data Protection

Guidewire launches Qusar with AI agents for insurers

The new release lets insurers automate claims and underwriting tasks inside their existing systems, while keeping data access and compliance controls in house.

By Sean Mitchell • 4 min read • This month
Guidewire launches AI agent framework for insurers
Software-as-a-Service

Guidewire launches AI agent framework for insurers

Insurers could speed up claims and underwriting work as the new framework embeds AI agents into core policy systems while keeping compliance controls.

By Sofiah Nichole Salivio • 4 min read • This month
AI voices beat humans on emotion in Askable benchmark
Artificial Intelligence

AI voices beat humans on emotion in Askable benchmark

Listeners preferred emotion and clarity over human likeness, with Google's Gemini 3.1 Flash Voice ranking ahead of a real recording.

By Sean Mitchell • 4 min read • This month
Epicor launches Prism AI agents in ANZ ERP markets
Manufacturing

Epicor launches Prism AI agents in ANZ ERP markets

Manufacturers and distributors in Australia and New Zealand will gain conversational access to ERP data as Epicor targets labour and supply chain pressures.

By Sean Mitchell • 4 min read • This month
Pattern adds ChatGPT ads to its marketing platform
Marketing Technologies

Pattern adds ChatGPT ads to its marketing platform

Brands will be able to buy placements in ChatGPT through Pattern, as shopping discovery moves from search engines towards AI tools.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Conversational AI stories