Workplace automation stories - Page 2

Contact centres in Australia and New Zealand embrace AI for efficiency but face challenges in rebuilding trust and support for human agents amid rising job anxieties.

Treat AI like an intern, not a partner: start with small tasks, verify accuracy, and only promote its role once reliability is proven to manage risk effectively.

Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.

Salesforce launches AI tools for public sector and expands in Canberra, enhancing digital services as Australia ranks seventh in global AI readiness.

A UK survey reveals 83% of end-users resist AI automation at work, despite its potential to transform roles and boost productivity by 2030.

Deel launches AI Workforce, offering seven AI agents to automate HR and payroll tasks across 150+ countries, easing understaffing pressures globally.

New research shows 75% of employees welcome AI as work partners but only 30% are comfortable with AI acting as their manager.

Debenhams Group invests GBP £1.35m to launch AI Skills Academy, upskilling staff in AI to boost productivity and drive digital transformation across its brands.

Sensay launches AI-led government on Sensay Island, governed by digital recreations of historic leaders to innovate transparent policymaking.

Agentic AI agents are transforming work, boosting productivity and privacy, while guardian AI tackles emerging risks in AI autonomy and security.

AI agents are transforming workplaces by automating routine tasks, freeing employees to focus on complex, strategic work across industries like recruitment and manufacturing.

Sabrina Farmer, Chief Technology Officer at GitLab, asserts that AI will transform Australian workplaces without eliminating software engineers' roles.

UK employees lead Europe in workplace AI adoption, with 25% using AI daily and trust in the tools steadily rising.

Determining your consultancy's utilisation – involves assessing billable hours as a proportion of total hours worked, with automation offering time-saving calculation benefits.

The stigma around AI may also mean those employers are missing an opportunity to get ahead of the dramatic changes coming from the amendments.

AI and technology in the workplace are no longer a distant vision but a present reality, reshaping the frontline.

Einstein Copilot is a new generative AI-powered conversational assistant for every Salesforce application, baked seamlessly into the flow of work.

Ready Towing will use Advanced's software to manage its workforce's schedule, track time, record absences, and automate repetitive manual tasks.

In the face of escalating complications and the need to continuously adapt, payroll professionals are increasingly experiencing burnout.

Ivanti enhances its enterprise service management portfolio with biometric authentication and automation bots.