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Talkdesk boosts Copilot with agentic AI for smarter support
Customer Experience

Talkdesk boosts Copilot with agentic AI for smarter support

Talkdesk enhances its Copilot with agentic AI, enabling customer service agents to handle complex queries through smarter, real-time support and automation.

By Catherine Knowles • 3 min read • Thu, 23rd Oct 2025
Game review: Ninja Gaiden 4 (PS5)
Gaming

Game review: Ninja Gaiden 4 (PS5)

Ninja Gaiden 4 launches on PS5 with fresh hero Yakumo leading most of the action, marking the series' first major shift in over a decade.

By Damian Seeto • 5 min read • Tue, 21st Oct 2025
Raen Lim appointed Managing Director for Asia Pacific & Japan
Data Analytics

Raen Lim appointed Managing Director for Asia Pacific & Japan

Qualtrics appoints Raen Lim as Managing Director for Asia Pacific and Japan to drive growth and AI adoption across the region's diverse markets.

By Melvin Hipolito • 3 min read • Tue, 21st Oct 2025
Game review: Earthion (Xbox Series X)
Gaming

Game review: Earthion (Xbox Series X)

Earthion, a new 2D shooter inspired by '90s Sega Mega Drive classics, is now out on Xbox and other platforms, bringing old-school challenge to modern gamers.

By Damian Seeto • 4 min read • Fri, 17th Oct 2025
Russia, US & Brazil pose highest risks for wealthy crypto holders
Crypto

Russia, US & Brazil pose highest risks for wealthy crypto holders

Russia, the US and Brazil top the Executive Crypto Threat Index as the riskiest countries for wealthy cryptocurrency holders in 2025, while Japan and Singapore are safest.

By Shannon Williams • 4 min read • Fri, 17th Oct 2025
HCLTech teams with GSMA to drive global Open Gateway initiative
Digital Transformation

HCLTech teams with GSMA to drive global Open Gateway initiative

HCLTech has joined forces with GSMA to advance the Open Gateway initiative, enabling telecom operators to monetise networks using standardised APIs globally.

By Melvin Hipolito • 3 min read • Thu, 16th Oct 2025
UATP & Burbank boost airline security with card present tech
Fintech

UATP & Burbank boost airline security with card present tech

UATP and Burbank partner to enhance airline online payments with secure card present tech, cutting fraud and costs in the USD $837 billion airline market.

By Sean Mitchell • 3 min read • Thu, 16th Oct 2025

Stories from Other Regions

Exclusive: Appian's Marc Wilson warns of AI pilot pitfalls
Digital Transformation

Exclusive: Appian's Marc Wilson warns of AI pilot pitfalls

Appian highlights Australia's lead in enterprise AI adoption through practical, process-focused 'boring AI' delivering real value and efficiency gains.

By Melania Watson • 5 min read • Thu, 23rd Oct 2025
Becky Lim appointed Chief Sales Officer at Plaza Premium Group
Customer Experience

Becky Lim appointed Chief Sales Officer at Plaza Premium Group

Becky Lim has been appointed Chief Sales Officer at Plaza Premium Group, tasked with leading global sales and driving growth across its airport hospitality services.

By Melvin Hipolito • 3 min read • Wed, 22nd Oct 2025
Australians cautious around Xmas spending due to rising living costs
Online shopping

Australians cautious around Xmas spending due to rising living costs

Australians plan to spend AUD $491 on Christmas gifts in 2025, up from AUD $468, but remain focused on bargains amid rising living costs and budget caution.

By Melania Watson • 4 min read • Wed, 22nd Oct 2025
Holiday tech gift guide highlights audio, gaming & robots
Smart Home

Holiday tech gift guide highlights audio, gaming & robots

Amber Technology's holiday guide features top tech gifts, from studio-quality headphones and gaming projectors to collector-grade Disney robotics, priced up to AUD $2,299.

By Melania Watson • 3 min read • Tue, 21st Oct 2025
New Zealand businesses urged to boost security against rising cyber threats
Data Protection

New Zealand businesses urged to boost security against rising cyber threats

New Zealand's intelligence chief warns rising foreign cyber espionage demands businesses strengthen security to protect innovation and national interests.

By Sean Mitchell • 5 min read • Mon, 20th Oct 2025
WestJet & TELUS unite loyalty schemes for travel & tech perks
Customer Experience

WestJet & TELUS unite loyalty schemes for travel & tech perks

WestJet and TELUS have merged their loyalty programmes, letting members earn and redeem points across both travel and tech services for added perks.

By Jed Nykolle Harme • 3 min read • Sat, 18th Oct 2025
Matt & Katherine Goldsmith join Angelica Solutions team
Data Analytics

Matt & Katherine Goldsmith join Angelica Solutions team

Matt and Katherine Goldsmith bring over 35 years of insurance pricing and underwriting expertise to Angelica Solutions, enhancing its data-driven capabilities.

By Melvin Hipolito • 4 min read • Fri, 17th Oct 2025
Server vs cloud: What every insurance broker needs to know about their technology choice
Disaster Recovery

Server vs cloud: What every insurance broker needs to know about their technology choice

Choosing between server and cloud software is crucial for insurance brokers seeking security, scalability and reliable access to client data anywhere.

By Peter Waring • 6 min read • Fri, 17th Oct 2025
Jio Payments Bank to deploy cashless tolling on key Gurugram-Jaipur route
Payment Technologies

Jio Payments Bank to deploy cashless tolling on key Gurugram-Jaipur route

Jio Payments Bank will introduce contactless Multi-Lane Free Flow tolling on the Gurugram-Jaipur route, enhancing convenience with digital payment tech.

By Kaleah Salmon • 3 min read • Thu, 16th Oct 2025
Apple upgrades Vision Pro with M5 chip, new band & visionOS 26
Gaming

Apple upgrades Vision Pro with M5 chip, new band & visionOS 26

Apple launches an upgraded Vision Pro with M5 chip, new Dual Knit Band and visionOS 26, enhancing power, comfort and immersive spatial experiences.

By Sean Mitchell • 5 min read • Thu, 16th Oct 2025