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OpenAI adds shopping tools to ChatGPT with visual discovery
Marketing Technologies

OpenAI adds shopping tools to ChatGPT with visual discovery

Shoppers using ChatGPT can now compare products side by side as OpenAI widens access to merchant-supplied pricing, reviews and features.

By Mark Tarre • 4 min read • Thu, 26th Mar 2026
AliExpress raises UK Brand+ price guarantee to £40
Marketing Technologies

AliExpress raises UK Brand+ price guarantee to £40

AliExpress boosts its UK Brand+ price promise, lifting per-item refunds to GBP £40 and monthly claim caps to GBP £160 on select goods.

By Sean Mitchell • 4 min read • Fri, 20th Mar 2026
Distributors stockpile as Phocas flags planning gaps
Data Analytics

Distributors stockpile as Phocas flags planning gaps

Distributors stockpile more inventory as a Phocas report warns planning gaps and data limits are raising costs and operational complexity.

By Karen Joy Bacudo • 4 min read • Sat, 7th Mar 2026
Kenvue joins Pharmx to streamline pharmacy ordering
Software-as-a-Service

Kenvue joins Pharmx to streamline pharmacy ordering

Kenvue adds 450-plus consumer health lines to Pharmx Marketplace, giving Australasian pharmacies a more integrated digital ordering hub.

By Catherine Knowles • 3 min read • Wed, 18th Feb 2026
TP-Link expands Irish channel reach with Renaissance deal
Network Infrastructure

TP-Link expands Irish channel reach with Renaissance deal

TP-Link chooses Renaissance to distribute Omada in Ireland, boosting cloud-managed networking options for resellers and MSPs nationwide.

By Kaleah Salmon • 4 min read • Thu, 5th Feb 2026
Black Friday fuels record December spike in returns
Marketing Technologies

Black Friday fuels record December spike in returns

Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers' peak operations.

By Sofiah Nichole Salivio • 4 min read • Wed, 7th Jan 2026
StyleMatrix launches AI inventory platform for fashion sector
Customer Relationship Management

StyleMatrix launches AI inventory platform for fashion sector

StyleMatrix has unveiled a new AI-driven inventory management platform tailored for fashion and footwear retailers, promising enhanced efficiency and real-time insights.

By Kaleah Salmon • 3 min read • Thu, 20th Feb 2025
TP-Link unveils new UK distribution hub in Newbury
Customer Experience

TP-Link unveils new UK distribution hub in Newbury

TP-Link has inaugurated its largest National Distribution Centre in Newbury, boosting storage capacity by 50% to enhance service for UK and Ireland clients.

By Kaleah Salmon • 2 min read • Mon, 17th Feb 2025

Stories from Other Regions

Stock availability stories

Poland expands SENT monitoring to clothing & footwear
Supply Chain

Poland expands SENT monitoring to clothing & footwear

Fashion and retail operators face shipment stoppages and penalties after Poland widened electronic reporting rules for transit cargo.

By Joseph Gabriel Lagonsin • 3 min read • Last month
VoCoVo launches AI gateway for retailers' shop floors
Data Protection

VoCoVo launches AI gateway for retailers' shop floors

Retailers can now link existing AI tools to shop-floor staff through headsets, aiming to speed service without new hardware or retraining.

By Mark Tarre • 4 min read • Last month
Iceland uses AI to boost stock availability across UK
Software-as-a-Service

Iceland uses AI to boost stock availability across UK

Shoppers should see fewer empty shelves as the grocery chain rolls out AI-driven replenishment across more than 1,000 UK stores and online.

By Karen Joy Bacudo • 3 min read • Last month
Frasers AI assistant lifts online sales conversion by 25%
DevOps

Frasers AI assistant lifts online sales conversion by 25%

Early tests suggest conversational search is helping shoppers buy more quickly, with the new tool lifting online sales conversion by up to 25%.

By Sofiah Nichole Salivio • 3 min read • Last month
UK shoppers will pay more for seamless retail experience
Digital Transformation

UK shoppers will pay more for seamless retail experience

A survey of 2,000 UK consumers found convenience can lift spend, with younger shoppers most willing to pay for smoother retail journeys.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026
Austin Group boosts delivery with new Melbourne DC
DevOps

Austin Group boosts delivery with new Melbourne DC

Austin Group's new Melbourne distribution centre brings logistics in-house, doubling capacity and hitting a 99.8% DIFOT delivery rate.

By Karen Joy Bacudo • 4 min read • Thu, 19th Feb 2026
Infobip backs RCS, WhatsApp to cut UK returns costs
Unified Communications

Infobip backs RCS, WhatsApp to cut UK returns costs

Infobip urges UK retailers to use RCS and WhatsApp to cut returns disruption as annual costs are forecast to top GBP £27 billion.

By Kaleah Salmon • 4 min read • Thu, 22nd Jan 2026
AI tools urged as 'inventory denial' attacks hit UK retail
Marketing Technologies

AI tools urged as 'inventory denial' attacks hit UK retail

UK retailers are urged to deploy AI defences as 'inventory denial' bot attacks quietly block genuine shoppers and warp stock visibility.

By Mark Tarre • 4 min read • Wed, 7th Jan 2026
Southeast Asian retailers boost social commerce amid challenges
Data Analytics

Southeast Asian retailers boost social commerce amid challenges

A report by Shopify reveals that 68% of Southeast Asian retailers are increasing social commerce spending as economic pressures reshape consumer behaviour.

By Catherine Knowles • 4 min read • Tue, 16th Jul 2024