RCS stories - Page 2
Twilio teams with Microsoft to drive enterprise conversational AI
Thu, 15th May 2025
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saas
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digital transformation
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cx
Twilio partners with Microsoft in a multi-year deal to boost enterprise conversational AI, enhancing customer engagement through advanced AI and Azure integration.
Infobip, Haas F1 partner to boost fan engagement with AI tech
Sat, 10th May 2025
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martech
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ai
Infobip partners with MoneyGram Haas F1 Team to boost fan engagement via AI-powered messaging channels like WhatsApp and RCS at the 2025 Miami Grand Prix.
Sinch partners with OneReach.ai to boost global AI comms
Sat, 10th May 2025
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crm
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digital transformation
Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
Sinch named leader in Omdia CPaaS report for innovation & AI
Thu, 1st May 2025
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martech
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ai
Sinch is named a Leader in Omdia's CPaaS 2025 report, scoring highly in innovation and go-to-market strategy with strong global customer engagement.
Twilio finds RCS adoption rising among mobile industry pros
Wed, 16th Apr 2025
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crm
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encryption
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cx
Research from Twilio reveals that nearly half of mobile professionals have adopted Rich Communication Services, with 60% citing its positive impact on customer communications.
Sinch recognised as essential app in HubSpot ecosystem
Mon, 14th Apr 2025
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cx
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martech
Sinch has been recognised as an Essential App for HubSpot, enhancing its partnership by integrating messaging channels into HubSpot's platform for improved customer engagement.
Sinch & Verizon to enhance business messaging in the US
Tue, 25th Mar 2025
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martech
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api
Sinch has strengthened its alliance with Verizon to boost Rich Communication Services adoption for business messaging across the US, enhancing customer engagement.
Top mobile messaging disruptors unveiled for 2025
Tue, 28th Jan 2025
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uc
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supply chain
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investment
Juniper Research has highlighted Sendbird, Front, and Sleekglow as top disruptors in the mobile messaging sector for 2025, aiming to challenge established players.
Generational divides revealed in Black Friday survey
Thu, 31st Oct 2024
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cx
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martech
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personalisation
Sinch's 2024 Consumer Black Friday/Cyber Monday Survey reveals younger shoppers favour mobile messaging for promotions, with 44% of 18-29 year-olds ready to spend more.