NPS stories
According to the study, 81% of organisations believe being able to measure CX along key points of the customer journey is important to their business strategy.
It will be providing the entire suite of SurveySparrow products and services, including the chat surveys, offline app, and NPS surveys.
Veeam's latest Net Promotor Score is 73 - a point of great pride for the company that has been focused on service since its inception.
Accelerated Concepts is on the hunt for local partners after launching a 4G failover router which supports all carrier bands in ANZ.
4G failover router vendor Accelerated Concepts has signed NPS as its master reseller for Australia and New Zealand as it gears up for a channel push.
Australian cloud provider ASE has developed two new cloud management offerings based on NetApp Private Storage (NPS) and NetApp StorageGRID Webscale solutions.
Businesses that rely on the Net Promoter Score on its own may be missing opportunities to improve customer service and increase customer retention.
The CDO title is declining, 35% of us will be working with bots, the Net Promoter Score will be key to success, and more.
