Managed Service Provider (MSP) stories

Entuity V23.0 debuts lightweight remote agents and streaming telemetry to extend secure monitoring across remote, distributed IT estates.

Sage sees four senior leaders named 2026 CRN Channel Chiefs as it leans on partners to drive AI-led growth for SMB finance and HR.

AI-hungry workloads are forcing data centres to go high-density, pushing power, cooling and sustainability to the top of the IT agenda.

NEXTDC has hired Jodi Pearce as Alliance Director to steer AI-focused partnerships and expand its ecosystem around NVIDIA DGX-ready sites.

Fortinet crowns Aussie Broadband its Australia Partner of the Year 2025, also naming it Telco Partner of the Year amid wider channel honours.

As Safer Internet Day nears, schools face rising cyber threats, third-party risks and new duties that push security into the boardroom.

Logicalis Australia launches Technology Assurance Services to help regulated sectors meet CPS 230-era resilience and third-party risk demands.

Adactin has been added to Australia’s national AI Directory, linking its cloud and AI services with organisations seeking local expertise.

Acronis has renewed its partnership with Manchester City, extending its role safeguarding the club’s expanding digital and data operations.

Identity Digital names CRO Matt Overman to CRN’s 2026 Channel Chiefs list, spotlighting its growing domain partner ecosystem and strategy.

Airstride launches Carmen AI, an autonomous agent that scouts, scores and contacts B2B channel partners, claiming up to 80% time savings.

Expereo and Cato Networks join forces to offer multinational firms unified managed connectivity and cloud security via a single provider.

1Password revamps its global partner programme to tap soaring demand for AI-era identity security and non-human access governance.

AudioCodes expands its Webex Calling-certified range with new 400HD desk phones and MediaPack gateways to ease cloud and analogue migration.

Kocho partners with Zadara for a sovereign AI cloud platform, curbing VMware reliance and scaling Microsoft-aligned, multi-tenant services.

Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.

ABM completes WGNSTAR acquisition, bolstering semiconductor cleanroom and tool services as chipmakers expand advanced fab capacity worldwide.

ScienceLogic launches Skylar Advisor, an AI-native IT ops assistant that proactively surfaces guidance and prioritises actions in real time.

ControlUp names Gadi Feldman chief product officer and Bob Johnson SVP alliances to drive product innovation and partner-led global growth.

Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.