Experience Design stories
Alkami rolls out Engage platform to help banks and credit unions track customer behaviour, improve onboarding and lift digital banking usage.
Consumer use of generative AI has climbed to 73%, but a Prophet survey finds growing worries over accuracy, skills and human connection.
Iress taps Thoughtworks to modernise its Wealth platform in stages, weaving in more AI and data tools without a risky full replatform.
TechDay refreshes 61-site network with cleaner layouts and sharper regional focus as it invests in reader experience and human-powered journalism.
Qualtrics says AI is helping businesses cut churn, boost revenue and uncover richer customer feedback by analysing calls and surveys.
Anthropic expands Claude into Adobe, Blender and Ableton, aiming to embed the assistant in creative workflows across design, music and 3D tools.
London studio Format-3 lands a Webby Award for an immersive Television, Film and Streaming site for The Pendragon Cycle.
Studio Graphene expands in Ireland as it folds in Tribe Digital, adding Dublin presence and design expertise with Eoin McKenna in a lead role.
EU wallet rules could turn digital identity into the next payments backbone, forcing banks to rethink onboarding, fraud and customer trust.
Canva expands AI push with conversational design, task automation and workplace connectors in bid to become an agentic platform.
GTA 6's switch away from Nintendo Switch 2 at launch underlines a wider shift as studios rethink portable play, exclusives and hybrid gaming.
8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.
Ascendion wins HFS market leader nod as agentic AI wins gains in legacy modernisation, testing and enterprise delivery.
Construction claims are often won or lost on everyday site records, yet most digital tools still prioritise delivery over evidential strength.
Arduino and Qualcomm launch a global Hackster contest around the new AI-focused UNO Q board, giving away 300 units to developers.
Customer experience depends on resilient networks, Gamma Communications says, as reliability, security and performance shape every digital interaction.
ICO launches its biggest child privacy drive, with Nexer Digital building an accessible hub to help parents guide primary school children online.
Arena Animation broadens alumni network in Bengaluru as it unveils new training push for original content and virtual production.
Vivek Agrawal brings his debut Hindi album into a self-built virtual world, blending Bollywood-inspired songs with immersive digital art and fan interaction.
Studio LDN lands healthcare work from Medcast, Hola Health and a global device group as it expands into brand, UX and AI-led design.