Digital Experience (DX) stories - Page 4

Despite heavy investment in AI, marketers face challenges delivering results, with US teams favouring fast trials while Europeans prioritise compliance and data skills.

Smart Communications launches SmartPATH in ANZ, an AI-driven platform streamlining omnichannel communications for regulated industries like insurance and healthcare.

Contentstack launches Agent OS, an AI-driven platform enabling brands to deliver real-time, personalised digital experiences tailored to individual customer context.

Optimizely launches a new platform to streamline AI agent workflows, enabling marketers to automate tasks, build custom agents, and integrate third-party tools seamlessly.

Cisco launches AI-powered upgrades to Splunk Observability, enhancing real-time insights and reliability across diverse IT environments for businesses.

Cisco upgrades Splunk Observability with AI tools to enhance digital operations visibility, aiding businesses in monitoring applications, networks, and AI systems effectively.

HPE enhances its Juniper Networking portfolio with agentic AI, boosting autonomous IT operations and AI-driven troubleshooting across wired, wireless, and data centre networks.

HPE unveils agentic AI in its Juniper Networking portfolio, advancing self-driving network operations to simplify IT management and enhance user experience.

Squiz launches Conversational Search, an AI tool offering secure, compliant answers on enterprise websites using verified organisation-owned content.

Netskope has been named a leader in SASE and SSE by Gartner and others, scoring highest in key Use Cases and enhancing its unified Netskope One platform.

F5 and Equinix enhance their partnership to deliver secure, scalable AI workload solutions across hybrid and multi-cloud environments worldwide.

Planday is revamping its website with Hygraph and Blazity to offer localised, scalable digital experiences across eight international markets.

Sitecore partners with Gradial to automate marketing campaigns using AI, streamlining operations and boosting personalised customer experiences.

Netskope is named Leader again in Gartner's Magic Quadrant for Secure Access Service Edge, reflecting its vision and strong execution in cybersecurity.

AlphaSense has unveiled a new brand and website as its AI-driven platform surpasses $400 million in annual recurring revenue, doubling growth since 2024.

91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.

Riverbed has unveiled an expansion of its AI observability platform, introducing new tools that promise to optimise IT operations and improve data insights.

Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.

Insurtech discovermarket has teamed up with Sympla to launch Evento Seguro in Brazil, offering enhanced Public Liability Insurance for event organisers.

Kentico has unveiled AIRA, an AI-driven marketing tool designed to seamlessly integrate with existing workflows, streamlining tasks and boosting content creation.