Customer Success stories - Page 2

Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.

Fintech must retire the heroic closer myth: today's CRO is a data-led architect of long-term, cross-functional revenue growth.

Recognising client services as tech leaders is key to driving digital adoption, managing change and turning tools into tangible value.

Technology firms are turning to revenue analytics, using real-time usage and entitlement data to sharpen pricing and unlock new growth.

OutSystems launches Elevate partner programme, tying rewards to AI skills, customer outcomes and market impact via a new Earned Level model.

Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.

Ultimo appoints Philip Neal as Chief Revenue Officer to drive global growth and AI-augmented EAM strategy across North America, EMEA and APAC.

KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.

Selector raises USD $32m at a USD $375m valuation to expand its AI-driven observability platform and accelerate global enterprise growth.

monday.com expands its global partner drive with AI incentives, new reseller paths and an upgraded platform to boost channel-led growth.

Seismic to merge with Highspot, uniting rival sales enablement platforms in an AI-first deal with Permira to remain controlling shareholder.

Christchurch AI startup Contented raises NZD $4.1m seed round to grow its meeting-minutes platform and push into Australia, UK and US.

Percona sets out its 2026 growth plan with fresh leadership, new PostgreSQL security tech and expanded support for Valkey users.

Belfast tech firm SciLeads will create 60 fully remote roles over three years as it scales its life sciences market intelligence platform.

Omnissa launches annual awards spotlighting customer-led innovation in digital workspaces across healthcare, government, travel and finance.

Maestra's US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.

NeuBird AI appoints Venkat Ramakrishnan president and COO to scale its agentic AI SRE platform and expand global commercial operations.

Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.

Sigma has launched an Asia Pacific and Japan hub in Sydney, naming veteran sales leader Bede Hackney as regional vice president.

New Hubstaff data shows workers average only 2-3 hours of true focus a day as meetings, app overload and AI tools fragment attention.