Customer Feedback stories - Page 3
Bitdefender named sole Visionary in 2025 Gartner EPP report
Wed, 16th Jul 2025
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endpoint protection
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cx
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martech
Bitdefender is named the sole Visionary in Gartner's 2025 Magic Quadrant for Endpoint Protection Platforms for the third year running.
Qualtrics doubles down on global partner community to accelerate shared growth
Wed, 16th Jul 2025
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digital transformation
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cx
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martech
Qualtrics enhances its global Partner Network to boost experience management, offering new tracks, tiers, and investment to accelerate shared growth and customer impact.
Datadog named Leader in Gartner observability report for fifth year
Fri, 11th Jul 2025
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saas
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data analytics
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siem
Datadog has been named a Leader in Gartner's Magic Quadrant for Observability Platforms for the fifth consecutive year, reflecting its strong market position.
Brightcove unveils AI updates to transform video platform
Thu, 10th Jul 2025
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cx
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martech
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ai
Brightcove launches AI-driven updates, enhancing video streaming with features like automated captioning, multilingual dubbing and smarter content analysis.
Taboola advises SMBs on strategies for Amazon Prime Day 2025 success
Wed, 9th Jul 2025
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devops
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data analytics
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cx
Taboola advises SMBs to prepare early and use targeted strategies to succeed in Amazon Prime Day 2025, running from 8-14 July as a four-day event.
Freshworks launches AI tool to streamline staff transitions
Thu, 3rd Jul 2025
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saas
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digital transformation
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cx
Freshworks unveils Freshservice Journeys, an AI-driven tool designed to streamline employee transitions like onboarding and offboarding across departments.
Fortinet named Leader in 2025 Gartner Magic Quadrant for LAN
Tue, 1st Jul 2025
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firewalls
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network infrastructure
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network security
Fortinet named Leader in 2025 Gartner Magic Quadrant for Enterprise LAN, praised for AI-powered security and integrated wired and wireless network solutions.
KnowBe4 secures six 2025 TrustRadius awards for cyber tools
Wed, 11th Jun 2025
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cx
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phishing
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martech
KnowBe4 has won six 2025 TrustRadius awards for its cybersecurity tools, including Security Awareness Training and PhishER, praised by user feedback.
Keep them coming back: How to reduce SaaS churn rates
Wed, 28th May 2025
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saas
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crm
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digital transformation
The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.
N-able wins Gold at Stevie Awards for AI-powered customer support
Thu, 8th May 2025
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data analytics
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digital transformation
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cx
N-able won a Gold Award at the Stevie Awards for its AI-driven customer support, enhancing engagement and service for partners globally.
Survey finds trust, safety & security key for CX in 2025
Mon, 5th May 2025
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digital transformation
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cx
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martech
A global survey reveals enterprises plan to boost investment in trust, safety and security for customer experience amid rising compliance and fraud challenges.
Avalara earns Trusted Seller status on TrustRadius platform
Fri, 11th Apr 2025
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cx
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martech
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transparency
Avalara has been honoured as a Trusted Seller on TrustRadius, enhancing its reputation for maintaining authentic reviews and up-to-date product details.
Cloudflare named leader in Web Application Firewalls by Forrester
Mon, 24th Mar 2025
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firewalls
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cx
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martech
Cloudflare has been named a leader in Web Application Firewall solutions by Forrester Research, achieving top scores in 14 key evaluation criteria.
Spinnaker unveils managed services for cloud integration
Wed, 12th Mar 2025
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digital transformation
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hyperscale
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cx
Spinnaker Support has launched Spinnaker Cloud Managed Services, enabling businesses to enhance cloud strategies without abandoning legacy systems.
Avalara earns spot in G2's 2025 Best Software Awards
Tue, 11th Mar 2025
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cx
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martech
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risk & compliance
Avalara has secured a place in G2's 2025 Best Software Awards, celebrated for the third time in the Best Accounting and Finance Products category.
Linnworks unveils new partnerships & product updates
Wed, 26th Feb 2025
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cx
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martech
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commerce systems
Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.
Sinch Mailjet enhances email marketing with AI updates
Fri, 14th Feb 2025
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cx
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martech
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ai
Sinch has unveiled major updates to its email marketing tool, Mailjet, including a new AI template generator and improved user experience features.
Exclusive: Tanium's Matt Quinn on automating endpoint management
Wed, 29th Jan 2025
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data analytics
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digital transformation
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cx
Matt Quinn, Chief Technology Officer at Tanium, champions the transformative potential of autonomous endpoint management, promising efficiency and cost savings for IT teams.
Dynatrace earns Customers' Choice in 2024 Gartner report
Tue, 28th Jan 2025
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digital transformation
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cx
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martech
Dynatrace has clinched the Customers' Choice title in the 2024 Gartner Peer Insights report for Observability Platforms, earning a stellar 4.6 out of 5 rating.
ADT Security announces re-entry into security guarding
Wed, 30th Oct 2024
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iot security
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cx
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martech
ADT Security is re-entering Australasia's guarding market with Signature Security Group, launching AI-driven video guarding and live response.