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Outpost24 unveils all-in-one PCI DSS compliance platform
DevOps

Outpost24 unveils all-in-one PCI DSS compliance platform

Outpost24 launches an all-in-one PCI DSS compliance platform, combining certified expertise and automation to ease payment card security management.

By Sean Mitchell • 3 min read • Fri, 31st Oct 2025
Palo Alto Networks unveils AgentiX & reports 48% IoT device risk
Unified Communications

Palo Alto Networks unveils AgentiX & reports 48% IoT device risk

Palo Alto Networks reports 48.2% of enterprise IoT devices are high-risk and launches Cortex AgentiX, an AI platform to automate security operations.

By Shannon Williams • 4 min read • Thu, 30th Oct 2025
Data quality hinders AI adoption in finance despite pilot surge
Marketing Technologies

Data quality hinders AI adoption in finance despite pilot surge

Despite 99% of finance firms piloting AI, just 3% deploy it enterprise-wide, hindered by data quality issues and legacy system inconsistencies.

By Shannon Williams • 4 min read • Thu, 30th Oct 2025
Zendesk named leader for AI-first customer service by Gartner
Customer Relationship Management

Zendesk named leader for AI-first customer service by Gartner

Zendesk has been named a Leader in Gartner's 2025 Magic Quadrant for CRM Customer Engagement, praised for its AI-first Resolution Platform.

By Shannon Williams • 3 min read • Thu, 30th Oct 2025
Paytronix unveils AI tool to boost hospitality marketing campaigns
Customer Experience

Paytronix unveils AI tool to boost hospitality marketing campaigns

Paytronix launches Journey Builder, an AI tool that automates personalised marketing campaigns for restaurants and convenience stores in real time.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025
Mphasis unveils quantum tech for cyber defence & optimisation
Storage

Mphasis unveils quantum tech for cyber defence & optimisation

Mphasis launches two quantum tech solutions to boost enterprise cybersecurity and optimise complex decision-making for improved operational efficiency.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025
AI guardrails: Building trust in fintech's next frontier
Data Protection

AI guardrails: Building trust in fintech's next frontier

Fintech firms rush to adopt AI, with 65% using it despite cybersecurity lapses, highlighting the urgent need for robust guardrails to build trust and ensure safety.

By Ashwin Vishwanathan • 5 min read • Thu, 30th Oct 2025

Stories from Other Regions

Spark & Ericsson launch private 5G to boost NZ industry
Robotics

Spark & Ericsson launch private 5G to boost NZ industry

Spark and Ericsson launch private 5G service in New Zealand, enhancing industrial connectivity for automation and digital transformation across key sectors.

By Melvin Hipolito • 4 min read • Mon, 3rd Nov 2025
FiveP named Orchestry's first premium partner for Microsoft 365 AI
Unified Communications

FiveP named Orchestry's first premium partner for Microsoft 365 AI

FiveP has become Orchestry's first global premium partner, enhancing AI governance and productivity solutions for Microsoft 365 users across Australia and the APAC region.

By Kaleah Salmon • 3 min read • Mon, 3rd Nov 2025
Kordia to deliver Dialpad's AI-powered contact centres locally
Unified Communications

Kordia to deliver Dialpad's AI-powered contact centres locally

Kordia is now a Managed Services Partner to deliver Dialpad's AI-powered contact centre solutions in New Zealand, enhancing local support and customer engagement.

By Sean Mitchell • 3 min read • Mon, 3rd Nov 2025
AI transformation begins with connectivity
Unified Communications

AI transformation begins with connectivity

Canadian firms say secure, high-speed 5G connectivity is vital to unlocking AI's full potential and boosting business efficiency and innovation.

By Jason Falovo • 5 min read • Sat, 1st Nov 2025
Workplace interruptions cost UK economy GBP £488 billion each year
Generative AI

Workplace interruptions cost UK economy GBP £488 billion each year

Workplace interruptions cost the UK economy GBP £488 billion yearly, with office workers interrupted every four minutes, impacting productivity across major sectors.

By Shannon Williams • 5 min read • Thu, 30th Oct 2025
UK businesses urged to blend agility & discipline for 2026 growth
Customer Experience

UK businesses urged to blend agility & discipline for 2026 growth

UK firms advised to combine agility and discipline in 2026 amid modest growth, tech advances, ESG focus, and evolving workforce and regulations.

By Shannon Williams • 5 min read • Thu, 30th Oct 2025
How AI is driving growth and transforming the future of hospitality
Robotics

How AI is driving growth and transforming the future of hospitality

AI is transforming hospitality, with the market set to soar from USD $90 million to $8.12 billion by 2034, boosting efficiency and guest experiences worldwide.

By Filip Linek • 4 min read • Thu, 30th Oct 2025
Job security trumps burnout as Aussies seek stability, not change
Artificial Intelligence

Job security trumps burnout as Aussies seek stability, not change

Amid rising burnout, just 18% of Australian workers consider changing jobs, favouring stability over uncertainty, reveals new ELMO Software research.

By Melania Watson • 4 min read • Thu, 30th Oct 2025
Email breaches cost Australian firms AUD $436,307 on average
Firewalls

Email breaches cost Australian firms AUD $436,307 on average

Australian firms face average costs of AUD $436,307 from email breaches, with slow responses increasing ransomware risks, says Barracuda report.

By Melvin Hipolito • 3 min read • Thu, 30th Oct 2025
Coles partners with OpenAI to enhance corporate operations with AI
Unified Communications

Coles partners with OpenAI to enhance corporate operations with AI

Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025