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Odigo acquisition boosts ALE Connect hybrid CCaaS push
Automation

Odigo acquisition boosts ALE Connect hybrid CCaaS push

Odigo's takeover of Akio deepens its ALE Connect alliance with Alcatel-Lucent Enterprise, accelerating hybrid CCaaS and agentic AI innovation.

By Sean Mitchell • 4 min read • Tue, 16th Dec 2025
NashTech boosts UK & US leadership to meet rising AI demand
Automation

NashTech boosts UK & US leadership to meet rising AI demand

NashTech adds five senior UK and US leaders to sharpen AI and digital transformation expertise as global client demand accelerates.

By Sean Mitchell • 4 min read • Mon, 15th Dec 2025
Supply chain failures cost consumer brands over USD $12bn
Automation

Supply chain failures cost consumer brands over USD $12bn

Supply chain failures now cost consumer brands over USD $12bn a year, driving complaints, lost business and a scramble to boost resilience.

By Sean Mitchell • 4 min read • Mon, 15th Dec 2025
SonicWall rolls out AI chat & tools for self-service
Automation

SonicWall rolls out AI chat & tools for self-service

SonicWall launches AI chat, unified search and tutorials to speed self-service support while keeping traditional help channels in place.

By Sean Mitchell • 4 min read • Mon, 15th Dec 2025
AI reshapes supply chains as disruption becomes the norm
Automation

AI reshapes supply chains as disruption becomes the norm

AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025
AI to redefine eCommerce discovery, emotion & subs by 2026
Automation

AI to redefine eCommerce discovery, emotion & subs by 2026

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

By Kaleah Salmon • 5 min read • Fri, 12th Dec 2025
Oxylabs experts forecast AI bubble risks & browser wars
Automation

Oxylabs experts forecast AI bubble risks & browser wars

Oxylabs experts warn AI hype could swell into a bubble by 2026 as new 'agent' browsers challenge Chrome and Europe tightens data rules.

By Shannon Williams • 6 min read • Fri, 12th Dec 2025
Tenable hack of Copilot AI agent exposes fraud risks
Automation

Tenable hack of Copilot AI agent exposes fraud risks

A Tenable demo shows a Copilot-built AI agent can be jailbreaked to steal card data and grant free trips, exposing major fraud risks.

By Melania Watson • 4 min read • Fri, 12th Dec 2025
Satellite, eSIM & loyalty to reshape 2026 telecoms
Automation

Satellite, eSIM & loyalty to reshape 2026 telecoms

Satellite tie-ups, eSIM and loyalty-led MVNOs will drive practical, value-focused change in UK and European telecoms by 2026.

By Catherine Knowles • 5 min read • Fri, 12th Dec 2025
BlueCat predicts AI will reshape networks & security
Automation

BlueCat predicts AI will reshape networks & security

BlueCat leaders say AI, rising security threats and IT modernisation will force enterprises to rethink how they design and defend networks.

By Catherine Knowles • 6 min read • Fri, 12th Dec 2025
Sage named leader in IDC ranking for AI PSA & ERP
Automation

Sage named leader in IDC ranking for AI PSA & ERP

Sage has been named a leader in IDC's 2025-2026 global ranking of AI-enabled professional services automation and ERP applications.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
Snowflake, Anthropic expand USD $200m Claude AI deal
Automation

Snowflake, Anthropic expand USD $200m Claude AI deal

Snowflake and Anthropic deepen Claude tie-up with a USD $200m deal to push compliant AI agents across Snowflake's global data cloud.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025

Stories from Other Regions

Why resilience won't future-proof our supply chains
Automation

Why resilience won't future-proof our supply chains

Resilience is no longer enough: businesses must build anti-fragile, digitally enabled supply chains that thrive amid constant disruption.

By Farokh Ghadially • 4 min read • Tue, 16th Dec 2025
UK bosses see AI reshaping work but not cutting jobs
Automation

UK bosses see AI reshaping work but not cutting jobs

UK bosses say AI will transform roles, boost hiring and revenue, as daily use soars but fears over security and tool sprawl persist.

By Catherine Knowles • 5 min read • Fri, 12th Dec 2025
AI speeds coding but costs Singapore teams a day weekly
Automation

AI speeds coding but costs Singapore teams a day weekly

AI is speeding up coding for Singapore's software teams, but fragmented tools and poor workflows are costing them a day each week.

By Melania Watson • 4 min read • Fri, 12th Dec 2025
UK senior freelancers drive AI adoption & work longer
Automation

UK senior freelancers drive AI adoption & work longer

UK freelancers over 50 are embracing AI and upskilling weekly, as many plan to extend their careers well beyond traditional retirement ages.

By Shannon Williams • 5 min read • Fri, 12th Dec 2025
Driving the future of Australia's fleet management in 2026 and beyond
Automation

Driving the future of Australia's fleet management in 2026 and beyond

AI, safety tech and sustainability are set to reshape Australia's fleets by 2026, as managers race to integrate data and retain drivers.

By Luke Olsen • 5 min read • Fri, 12th Dec 2025