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Keeping automation human centric
Customer Relationship Management

Keeping automation human centric

No matter where businesses are in their digital transformation, sooner or later, implementing automation processes will become a daily activity.

By JR Keene • 3 min read • Mon, 31st Jan 2022
Ivanti launches integrated solutions to enhance EX and secure workplaces
Human Capital Management

Ivanti launches integrated solutions to enhance EX and secure workplaces

Ivanti launches new solutions to enable and secure the Everywhere Workplace, including Ivanti Neurons for Patch Management and Digital Assistant.

By Catherine Knowles • 3 min read • Fri, 28th Jan 2022
New study finds CX automation enables businesses to double revenue growth
Customer Relationship Management

New study finds CX automation enables businesses to double revenue growth

Businesses using customer experience automation (CXA) expect to double their revenue in 2022, compared to 3.5% growth from legacy tools, says ActiveCampaign.

By Catherine Knowles • 3 min read • Thu, 27th Jan 2022
Cybersecurity automation: differing priorities show need for better C-Suite awareness of benefits
Cybersecurity

Cybersecurity automation: differing priorities show need for better C-Suite awareness of benefits

2022 will be the year of automation, as IT professionals consider career alternatives and cybersecurity automation becomes crucial.

By Céline Gajnik • 6 min read • Fri, 21st Jan 2022
MSPs face growing challenges, automation and AIOps present a solution
AIOps

MSPs face growing challenges, automation and AIOps present a solution

MSPs are facing challenges from the pandemic and digital transformation, with pressure to deliver despite outages and cyber attacks, says LogicMonitor.

By Catherine Knowles • 4 min read • Fri, 21st Jan 2022
Schneider Electric becomes Pacific distributor for AVEVA industrial automation products
DataCentre infrastructure

Schneider Electric becomes Pacific distributor for AVEVA industrial automation products

AVEVA's VP Pacific markets, Damien McDade, says the company wants to help organisations embrace digital transformation.

By Staff Writer • 2 min read • Fri, 21st Jan 2022
ThycoticCentrify adds new security controls and automation to Secret Server
Endpoint Protection

ThycoticCentrify adds new security controls and automation to Secret Server

ThycoticCentrify enhances its PAM solution, Secret Server, with new security controls and automation to protect against data breaches.

By Catherine Knowles • 3 min read • Thu, 13th Jan 2022
Honeywell and Acalvio Technologies launch shared solution to stop zero-day attacks
Cybersecurity

Honeywell and Acalvio Technologies launch shared solution to stop zero-day attacks

Honeywell and Acalvio launch solution to detect cyber attacks in commercial buildings' operational technology environments.

By Catherine Knowles • 3 min read • Thu, 13th Jan 2022
Legacy tech will never be dead – it's a hybrid cloud world forever
Software-as-a-Service

Legacy tech will never be dead – it's a hybrid cloud world forever

Legacy technology is here to stay, so businesses must find a way to make it work alongside modern systems. Automation and hybrid IT provide the solution.

By James Campbell • 4 min read • Tue, 11th Jan 2022
The state of the SOC: skills shortages, automation and gaining context remain a challenge for SOCs
Security Operations Centres

The state of the SOC: skills shortages, automation and gaining context remain a challenge for SOCs

The security operations centre (SOC) has been on the front line facing the pandemic-induced escalation of cybersecurity threats in the past eighteen months.

By Anthony Stitt • 5 min read • Mon, 10th Jan 2022
Esker to acquire majority stake in Market Dojo, enhancing its procure-to-pay suite
Fintech

Esker to acquire majority stake in Market Dojo, enhancing its procure-to-pay suite

Esker to acquire majority stake in UK eProcurement software company Market Dojo, aiming to strengthen its position in the global P2P market.

By Ryan Morris-Reade • 3 min read • Fri, 7th Jan 2022
Next Pathway accelerates growth with the opening of new site
Data Analytics

Next Pathway accelerates growth with the opening of new site

Automated cloud migration company Next Pathway has announced the opening of a new office in Pune, India, to support the company's growth strategy.

By Ryan Morris-Reade • 3 min read • Thu, 6th Jan 2022
Future of trust: Security compliance automation investment set to increase
Supply Chain

Future of trust: Security compliance automation investment set to increase

80% of APEJ organisations will boost investment in security compliance automation by 15% to meet global regulations, says IDC report.

By Shannon Williams • 4 min read • Tue, 28th Dec 2021
Ivanti adds capabilities to Velocity framework to support supply chain customers
Supply Chain

Ivanti adds capabilities to Velocity framework to support supply chain customers

Ivanti Wavelink's Velocity framework offers enhanced capabilities to aid supply chain operations without code disruption.

By Catherine Knowles • 3 min read • Fri, 24th Dec 2021
Digital transformation and talent shortages cited as top challenges for IT departments
Digital Transformation

Digital transformation and talent shortages cited as top challenges for IT departments

IT departments face challenges in digital transformation and talent retention, says Ivanti study. 72% reported losing team members.

By Catherine Knowles • 3 min read • Fri, 24th Dec 2021
What does the future of intelligent automation look like in 2022?
Hyperscale

What does the future of intelligent automation look like in 2022?

Intelligent Automation will continue to unlock opportunities and improve business operations, according to Blue Prism.

By Shannon Williams • 5 min read • Fri, 24th Dec 2021
Accenture named a leader in IDC managed cloud services vendor assessment
Digital Transformation

Accenture named a leader in IDC managed cloud services vendor assessment

Accenture has been named a leader in the latest IDC MarketScape, Asia Pacific (excluding Japan) Managed Cloud Services 2021 vendor assessment.

By Ryan Morris-Reade • 3 min read • Fri, 24th Dec 2021
Acquisitions, AI and automation, and privacy-focused legislation to shape data protection in 2022
Virtualisation

Acquisitions, AI and automation, and privacy-focused legislation to shape data protection in 2022

Data protection sector in 2022 will be shaped by acquisitions, AI and automation, and privacy-focused legislation, according to Veeam Software.

By Ryan Morris-Reade • 3 min read • Thu, 23rd Dec 2021
Pega named a leader in Digital Process Automation
Digital Transformation

Pega named a leader in Digital Process Automation

Pegasystems has been named a Leader in Digital Process Automation (DPA) software by Forrester, scoring highest in the current offering category.

By Ryan Morris-Reade • 3 min read • Thu, 16th Dec 2021