Pimloc launches Secure File Sharing for redacted records

Pimloc has launched Secure File Sharing in its Secure Redact platform. The feature is available to existing customers across video, audio and document workflows.

The tool is aimed at organisations that need to send redacted records to outside parties without relying on email attachments or separate systems. It is designed for public safety agencies, school districts and other bodies handling sensitive material and formal records requests.

After redacting a video, audio file or document, users can generate a share link instead of exporting the file. The recipient receives an email, verifies their email address and enters a one-time passcode sent separately before they can view or download the material.

Recipients do not need a Secure Redact account or login. Senders can also set how long the link remains active, after which access expires automatically.

Records process

The launch targets a routine issue for records teams responding to freedom of information and student records requests. In many cases, staff must download a file from one system and upload it into another before it reaches a parent, lawyer or records custodian.

Secure File Sharing removes that extra transfer step by allowing the redacted file to go directly from Secure Redact to the intended recipient. Pimloc argues that each additional handoff creates another point where sensitive footage or documents could be exposed or stored inappropriately.

Audit logging is a central part of the feature. The platform records when a link is sent, accessed and downloaded, creating a time-stamped chain of custody for court proceedings or compliance reviews.

Access to the audit log is restricted to the person controlling the original file. That means the sender retains visibility over the record of release even after the material has been shared.

Simon Randall, Chief Executive Officer of Pimloc, said the issue goes beyond redaction itself. "Redaction itself is only one step of safely releasing sensitive footage and records. The next challenge is getting that file to the right person without creating another point of exposure. When someone downloads a video, attaches it to an email, or hands it off to another system, that's where it can end up with the wrong person or sit somewhere it shouldn't. Secure File Sharing removes that step entirely. The file never leaves the platform until the right person, verified, opens it," Randall said.

School and Public Safety Use

Schools are one of the clearest use cases for the new feature. Districts can face requests for footage or documents linked to students, and those requests often involve privacy rules that require careful handling before release.

Public safety agencies face similar pressures when responding to requests for incident footage and other records. In both settings, the challenge is not only to obscure personal information but also to ensure the final file reaches the correct person through a documented process.

The feature works across video, audio and document workflows, reflecting the wider range of materials records teams now manage. That is relevant for organisations dealing with body-worn camera footage, CCTV clips, interview audio or written files containing names, addresses, number plates and other personal data.

Secure Redact is built to identify and redact personally identifiable information in those formats. Its customer base includes organisations that need to release records while limiting privacy risks and maintaining compliance controls.

Randall said the feature is also intended to reduce administrative burdens on overstretched teams. "For records teams that are already stretched thin, this closes the gap between finishing a redaction and getting it into the hands of whoever asked for it. For school districts especially, it means an IT administrator can respond to a parent's request directly, without needing a video management system or asking the parent to create an account just to see footage of their own child," Randall said.

Pimloc describes itself as a provider of software that removes personally identifiable information from video, audio and documents so organisations can share records without exposing private data. Secure File Sharing extends that process into the final handover stage, with passcode protection, expiring links and a built-in audit trail for each release.