DevRev adds shared memory to enterprise Computer AI

DevRev has launched a new version of its Computer AI product for enterprise teams, adding shared memory, a desktop app, Agent Studio and multiplayer collaboration.

The release is intended to address persistent problems in workplace AI systems, including weak organisational context, limited retention of prior interactions and restrictions on taking actions across business software.

Computer is DevRev's AI product for enterprise workflows. The latest version expands what DevRev describes as shared memory at the individual, team and organisational levels, allowing each session to build on previous work rather than start from scratch.

At the individual level, the system is designed to learn how a person works and resume from earlier sessions. At the team level, skills and AI agents created by one user can be used by colleagues. At the organisational level, institutional knowledge remains in the system even when staff leave.

A central addition is multiplayer AI, which allows several users to share a live Computer session. Teams can review, question and adjust AI-driven analysis together in real time, rather than treating AI work as a private interaction between one user and one tool.

The release also includes a desktop app with a canvas for creating work materials based on business data. Users can generate slide decks, quarterly business review reports, dashboards, knowledge base articles and multi-step workflows, then export them in formats including PPT, PDF, HTML and DOCX.

Agent tools

Another part of the update is Agent Studio, aimed at teams building and deploying AI agents that can act across connected software systems. The tools include sandbox testing, audit trails and rollback, with agent actions running under an individual user's permissions rather than a shared account.

DevRev also highlighted Text2SQL for natural-language queries on structured data, along with integrations for Gmail, Outlook, Slack, Notion, Google Drive, Jira, Microsoft OneDrive, SharePoint and other MCP-compatible tools.

The company positioned the update as a response to concerns that businesses have focused too heavily on speed and token consumption in AI deployments while neglecting context quality and governance. It cited Upwork research showing that 96% of C-suite leaders expect AI to raise worker productivity, while 77% of employees say AI has increased their workload.

DevRev also pointed to a study by KPMG and the University of Melbourne that found 57% of employees admit using AI in non-transparent ways, including not disclosing when AI tools were used to complete work.

"Every AI company is selling speed, which is fueling the next enterprise crisis. This will be the latest form of workplace burnout if we don't do something about it," said Dheeraj Pandey, co-founder and CEO of DevRev.

"Speed without the right context is just faster noise, noise that overloads humans in the loop, and eventually breaks them. Computer is built on a different philosophy: work softer. Give AI the enterprise memory and shared context it needs to perform reliably, and then let it take action. Only then will your people have the confidence that the AI they use is performing the tasks they need it to, more accurately and with less handholding," Pandey said.

Customer use

According to DevRev, more than 250 organisations are using Computer in production, and more than 1,000 users have been onboarded since the product launched in September 2025. Customers include BILL, HDFC Bank and FAME across financial services, aviation, retail and technology.

DevRev provided several customer performance figures tied to deployments. Pebl and Uniphore are resolving 85% of support tickets without human involvement, while BILL has recorded about USD $5 million in operational savings.

The company also said India's largest airline moved from project kickoff to production in 14 days and chose Computer over Salesforce Agentforce in a direct evaluation. In retail, one loyalty customer is said to be saving USD $1.2 million a year, with sales representatives regaining six hours a week and the team reporting a 30% productivity increase.

For FAME, users are saving more than 10 hours a week, ticket resolution is about 40% faster and some workflows have been reduced by as much as 75%.

Computer is available on web, mobile and desktop, and can also be accessed inside DevRev's own applications for existing customers. All newly announced features are now generally available.